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Question 92 - CAD discussion

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How does ServiceNow match inbound email to existing records?

A.
Watermark
Answers
A.
Watermark
B.
Record link
Answers
B.
Record link
C.
Subject line
Answers
C.
Subject line
D.
sys_id
Answers
D.
sys_id
Suggested answer: A

Explanation:

https://developer.servicenow.com/dev.do#!/learn/courses/tokyo/app_store_learnv2_flowdesigner_tokyo_flow_designer/app_store_learnv2_flowdesigner_tokyo_notifications_in_flow_designer/app_store_learnv2_flowdesigner_tokyo_inbound_email_and_flows

'By default, the system generates a watermark label at the bottom of each notification email to allow matching incoming email to existing records.' https://docs.servicenow.com/bundle/tokyo-servicenow-platform/page/administer/notification/concept/c_WorkingWithWatermarks.html

asked 23/09/2024
koffi .J N tsudze
33 questions
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