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Question 6 - OGA-031 discussion
Consider the following diagram which shows part of the ArchiSurance Claims Administration:
Which of the following correctly describes this diagram?
A.
The event Claim Filed triggers the Accept Claim process which is serviced by the Customer Service Representative role before the Assign Claim process.
B.
The Claim Filed event assigns the Customer Service Representative to participate in the Accept Claim and Assign Claim processing.
C.
The information that flows from Claim Filed to Accept Claim and then to Assign Claim is reviewed by the Customer Service Representative role.
D.
Business event Claim Filed triggers a business process Accept Claim which in turn triggers an Assign Claim process.
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