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Question 4 - OGBA-101 discussion

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Which approach to modeling business value is designed to create and end-to-end perspective of value from the customer's perspective?

A.
Value chains
Answers
A.
Value chains
B.
Value streams
Answers
B.
Value streams
C.
Lean value streams
Answers
C.
Lean value streams
D.
Value networks
Answers
D.
Value networks
Suggested answer: B

Explanation:

A value stream is an approach to modeling business value that focuses on the end-to-end sequence of activities that an organization performs to deliver a product or service to the customer. This perspective is designed to help organizations understand the full lifecycle of value creation, from the initial customer demand to the final delivery of value. It provides a holistic view of the flow of value through the organization and is instrumental in identifying areas of waste and opportunities for improvement to enhance the overall customer experience. Value streams help in visualizing and optimizing the steps necessary to effect change in the business processes and systems that create value for the customers.

asked 23/09/2024
Yahya Ozer
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