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Question 13 - NS0-175 discussion

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A customer is unhappy with their current data center infrastructure. They want to purchase a FlexPod system to replace it. The customer asks you to help them understand the benefits of Solution Support to determine which support model would suit them best.

In this scenario, which three statements are correct? (Choose three.)

A.
You have a single point of contact for all cases
Answers
A.
You have a single point of contact for all cases
B.
Solution Support is a lower-cost support option
Answers
B.
Solution Support is a lower-cost support option
C.
There is no need to diagnose the problem before you call support
Answers
C.
There is no need to diagnose the problem before you call support
D.
Customers do not need to open tickets; all issues are automatically reported
Answers
D.
Customers do not need to open tickets; all issues are automatically reported
E.
Issues are solved by solution experts
Answers
E.
Issues are solved by solution experts
Suggested answer: A, B, E
asked 23/09/2024
Jeremy Cheeseborough
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