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Universal Containers (UC) wants to use Flow to bring data from unified Data Cloud objects to prompt templates. Which type of flow should UC use?
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Question 26 - Certified AI Specialist discussion

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Universal Containers implemented Einstein Copilot for its users.

One user complains that Einstein Copilot is not deleting activities from the past 7 days.

What is the reason for this issue?

A.
Einstein Copilot Delete Record Action permission is not associated to the user.
Answers
A.
Einstein Copilot Delete Record Action permission is not associated to the user.
B.
Einstein Copilot does not have the permission to delete the user's records.
Answers
B.
Einstein Copilot does not have the permission to delete the user's records.
C.
Einstein Copilot does not support the Delete Record action.
Answers
C.
Einstein Copilot does not support the Delete Record action.
Suggested answer: C

Explanation:

Einstein Copilot currently supports various actions like creating and updating records but does not support the Delete Record action. Therefore, the user's request to delete activities from the past 7 days cannot be fulfilled using Einstein Copilot.

Unsupported Action: The inability to delete records is due to the current limitations of Einstein Copilot's supported actions. It is designed to assist with tasks like data retrieval, creation, and updates, but for security and data integrity reasons, it does not facilitate the deletion of records.

User Permissions: Even if the user has the necessary permissions to delete records within Salesforce, Einstein Copilot itself does not have the capability to execute delete operations.

Salesforce AI Specialist Documentation - Einstein Copilot Supported Actions:

Lists the actions that Einstein Copilot can perform, noting the absence of delete operations.

Salesforce Help - Limitations of Einstein Copilot:

Highlights current limitations, including unsupported actions like deleting records.

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asked 26/09/2024
Avinash Jindal
38 questions
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