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Universal Containers (UC) wants to use Flow to bring data from unified Data Cloud objects to prompt templates. Which type of flow should UC use?
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Question 52 - Certified AI Specialist discussion

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Universal Containers is using Einstein Copilot for Sales to find similar opportunities to help close deals faster. The team wants to understand the criteria used by the copilot to match opportunities.

What is one criteria that Einstein Copilot for Sales uses to match similar opportunities?

A.
Matched opportunities are limited to the same account.
Answers
A.
Matched opportunities are limited to the same account.
B.
Matched opportunities were created in the last 12 months.
Answers
B.
Matched opportunities were created in the last 12 months.
C.
Matched opportunities have a status of Closed Won from last 12 months.
Answers
C.
Matched opportunities have a status of Closed Won from last 12 months.
Suggested answer: C

Explanation:

When Einstein Copilot for Sales matches similar opportunities, one of the primary criteria used is whether the opportunities have a status of Closed Won within the last 12 months. This is a key factor in identifying successful patterns that could help close current deals. By focusing on opportunities that have been recently successful, Einstein Copilot can provide relevant insights and suggestions to sales reps to help them close similar deals faster.

For more information, review Salesforce Einstein Copilot documentation related to opportunity matching and sales success patterns.

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asked 26/09/2024
Sam Bentley
36 questions
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