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Question 62 - Certified AI Specialist discussion

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What should an AI Specialist consider when using related list merge fields in a prompt template associated with an Account object in Prompt Builder?

A.
The Activities related list on the Account object is not supported because it is a polymorphic field.
Answers
A.
The Activities related list on the Account object is not supported because it is a polymorphic field.
B.
If person accounts have been enabled, merge fields will not be available for the Account object.
Answers
B.
If person accounts have been enabled, merge fields will not be available for the Account object.
C.
Prompt generation will yield no response when there is no related list associated with an Account in runtime.
Answers
C.
Prompt generation will yield no response when there is no related list associated with an Account in runtime.
Suggested answer: A

Explanation:

When using related list merge fields in a prompt template associated with the Account object in Prompt Builder, the Activities related list is not supported due to it being a polymorphic field. Polymorphic fields can reference multiple different types of objects, which makes them incompatible with some merge field operations in prompt generation.

Option B is incorrect because person accounts do not limit the availability of merge fields for the Account object.

Option C is irrelevant since even if no related lists are available at runtime, the prompt can still generate based on other available data fields.

For more information, refer to Salesforce documentation on supported fields and limitations in Prompt Builder.

asked 26/09/2024
Khoi Le
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