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Question 1 - AI-900 discussion

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A company employs a team of customer service agents to provide telephone and email support to customers.

The company develops a webchat bot to provide automated answers to common customer queries.

Which business benefit should the company expect as a result of creating the webchat bot solution?

A.
increased sales
Answers
A.
increased sales
B.
a reduced workload for the customer service agents
Answers
B.
a reduced workload for the customer service agents
C.
improved product reliability
Answers
C.
improved product reliability
Suggested answer: B
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asked 26/09/2024
Takenobu Tanida
36 questions
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