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Question 130 - AI-900 discussion

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You have a knowledge base of frequently asked questions (FAQ).

You create a bot that uses the knowledge base to respond to customer requests.

You need to identify what the bot can perform without adding additional skills.

What should you identify?

A.
Register customer purchases.
Answers
A.
Register customer purchases.
B.
Register customer complaints.
Answers
B.
Register customer complaints.
C.
Answer questions from multiple users simultaneously.
Answers
C.
Answer questions from multiple users simultaneously.
D.
Provide customers with return materials authorization (RMA) numbers.
Answers
D.
Provide customers with return materials authorization (RMA) numbers.
Suggested answer: C

Explanation:

Reference: https://docs.microsoft.com/en-us/azure/cognitive-services/qnamaker/overview/overview

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asked 26/09/2024
Jered Anderson
40 questions
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