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Question 40 - 220-1101 discussion

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A user's mobile phone gets really hot to the touch and does not retain a charge. The user also reports that the phone is very slow, especially while charging. Which of the following is MOST likely causing these symptoms?

A.
Broken charging port
Answers
A.
Broken charging port
B.
Digitizer failure
Answers
B.
Digitizer failure
C.
CPU overheating
Answers
C.
CPU overheating
D.
Defective battery
Answers
D.
Defective battery
Suggested answer: D

Explanation:

A defective battery is the most likely cause of a mobile phone that gets really hot to the touch, does not retain a charge, and is slow while charging. A defective battery can cause the phone to overheat and may also cause performance issues. Reference: CompTIA A+ Certification Exam Objectives 1001, 2.14

asked 02/10/2024
Ellee Chen
40 questions
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