An end user reports that the time and date on a desktop resets after shutdown, and subsequently, the device reboots. The next day, the desktop does not load the OS and is stuck at a black screen with the following message:
Which of the following would be the BEST action to take next?

Question

An end user reports that the time and date on a desktop resets after shutdown, and subsequently, the device reboots. The next day, the desktop does not load the OS and is stuck at a black screen with the following message:

Which of the following would be the BEST action to take next?

Zeshan Tariq · Accepted Answer

Replace the CMOS battery.

Zeshan Tariq · Answer

Change the motherboard.

Zeshan Tariq · Answer

Reseat the motherboard power connections.

Zeshan Tariq · Answer

Restore the BIOS to factory default settings.

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