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Question 90 - 220-1101 discussion

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A computer that contains critical data has not been backed up and will not boot past a S. M.A.R. T, error that indicates imminent hard disk failure. Which of the following actions should the technician take FIRST?

A.
Run diagnostics on the faulty hard drive using a boot disk
Answers
A.
Run diagnostics on the faulty hard drive using a boot disk
B.
immediately replace the hard drive generating the SMART error
Answers
B.
immediately replace the hard drive generating the SMART error
C.
Turn off S. M. A. R. T, monitoring in the computer's BIOS settings
Answers
C.
Turn off S. M. A. R. T, monitoring in the computer's BIOS settings
D.
Attempt to boot the operating system in safe mode
Answers
D.
Attempt to boot the operating system in safe mode
Suggested answer: A

Explanation:

The technician should run diagnostics on the faulty hard drive using a boot disk first when a computer that contains critical data has not been backed up and will not boot past a S.M.A.R.T. error that indicates imminent hard disk failure.

Reference: CompTIA A+ Certification Exam Guide, Exam 220-1001, Page 376

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asked 02/10/2024
John Murphy
32 questions
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