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Question 156 - 220-1101 discussion

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A user that works is sales is reporting that the output on each page printed from a laser has duplicate images. Which of the following should be performed FIRST to eliminate the ghost images?

A.
Change the paper weight setting.
Answers
A.
Change the paper weight setting.
B.
Replace the printer's fuser.
Answers
B.
Replace the printer's fuser.
C.
Upgrade the printer firmware.
Answers
C.
Upgrade the printer firmware.
D.
Clean the toner drums and rollers
Answers
D.
Clean the toner drums and rollers
Suggested answer: D

Explanation:

If a laser printer is producing output with duplicate images (also known as ghost images), it could be due to an issue with the toner drums and rollers. The first step to eliminate the ghost images would be to clean the toner drums and rollers to remove any excess toner that may be causing the issue.Ghost images are a common issue in laser printers where an image or text from a previous page appears faintly on subsequent pages. The cause of this issue is usually due to toner residue on the drum or rollers, which can be removed by cleaning the toner drums and rollers. Reference: Study Guide Section 4.6 - Printer technologies

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asked 02/10/2024
Thomas Drilling
43 questions
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