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Question 158 - 220-1101 discussion

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A technician is troubleshooting a point-of-sale primer that Is printing blank receipts. Which of the following should the technician do to resolve the Issue?

A.
Verify the correct type of paper is loaded.
Answers
A.
Verify the correct type of paper is loaded.
B.
Install the latest print driver.
Answers
B.
Install the latest print driver.
C.
Check to see if the default printer has been changed.
Answers
C.
Check to see if the default printer has been changed.
D.
Ensure the printer is connected to power.
Answers
D.
Ensure the printer is connected to power.
Suggested answer: A

Explanation:

Verifying the correct type of paper is loaded is the best solution for resolving the issue of blank receipts being printed by a point-of-sale printer. Some receipt printers require a specific type of paper, and using the wrong type can result in blank receipts. Reference:https://www.techwalla.com/articles/what-are-the-causes-of-blank-receipts-from-a-printer

Top of Form Verify the correct type of paper is loaded. If a point-of-sale printer is printing blank receipts, one possible cause could be that the wrong type of paper is loaded in the printer. Thermal printers require thermal paper to print properly. If regular paper is loaded instead of thermal paper, the printer will not be able to produce an image on the paper and will print blank receipts.

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asked 02/10/2024
Michael Geary
35 questions
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