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Question 161 - 220-1101 discussion
A user is unable to access the internet on a PC. A technician examines the PC and runs the following commands:
Which of the following steps in the troubleshooting process does this series of commands represent?
A.
Establish a theory.
B.
Verify full system functionality.
C.
Establish a plan of action.
D.
Identify the problem.
Your answer:
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