A technician is troubleshooting a computer that is not completing POST and gets stuck at the manufacturer logo screen. All internal, removable parts have been disconnected and only the minimum parts necessary to POST were reconnected. However, the symptoms remain the same.
Which of the following should the technician try NEXT?

Question

A technician is troubleshooting a computer that is not completing POST and gets stuck at the manufacturer logo screen. All internal, removable parts have been disconnected and only the minimum parts necessary to POST were reconnected. However, the symptoms remain the same.

Which of the following should the technician try NEXT?

Slawomir Kucharski · Accepted Answer

Test the RAM in different slots, one at a time.

Slawomir Kucharski · Answer

Remove and test the power supply.

Slawomir Kucharski · Answer

Replace the motherboard.

Slawomir Kucharski · Answer

Change the CMOS battery.

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