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Question 173 - 220-1101 discussion

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A user who works with sensitive data has a computer configured with hard drive encryption The TPM is active and hosting the encrypted key. After an upgrade to the motherboard. RAM and video card the hard drive is not booting and data cannot be accessed from the hard drive. Which of the following should the technician do to enable the system to boot again and get access to the stored data?

A.
Use data recovery software to find and recover the hard drive information
Answers
A.
Use data recovery software to find and recover the hard drive information
B.
Access the BIOS and select to rebuild the degraded RAID array
Answers
B.
Access the BIOS and select to rebuild the degraded RAID array
C.
Boot into the BIOS and enable the TPM on the new motherboard.
Answers
C.
Boot into the BIOS and enable the TPM on the new motherboard.
D.
Return the replaced motherboard back to the computer
Answers
D.
Return the replaced motherboard back to the computer
Suggested answer: C

Explanation:

The technician should boot into the BIOS and enable the TPM on the new motherboard to enable the system to boot again and get access to the stored data1.Boot into the BIOS and enable the TPM on the new motherboard. After upgrading the motherboard, the TPM may need to be enabled in the BIOS in order to access the encrypted key and boot the system. Enabling the TPM on the new motherboard should allow the system to boot and provide access to the encrypted data. Reference: CompTIA A+ Certification Exam Guide, 220-1001, Chapter 13

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asked 02/10/2024
Daniel Martos
44 questions
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