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Question 186 - 220-1101 discussion

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A technician is troubleshooting a smartphone that has a large dark area on the screen. The screen has no damage to Indicate that It is cracked. Which of the following BEST describes why a blot Is on the screen?

A.
Digitizer damage
Answers
A.
Digitizer damage
B.
Improper charging
Answers
B.
Improper charging
C.
Ambient light sensor damage
Answers
C.
Ambient light sensor damage
D.
Liquid damage
Answers
D.
Liquid damage
Suggested answer: A

Explanation:

A blot on the screen of a smartphone is most likely caused by damage to the digitizer, which is the part of the device responsible for interpreting touch input. Improper charging is unlikely to cause a blot on the screen, as is damage to the ambient light sensor. Liquid damage is a possibility, but it is more likely to cause discoloration or other physical damage to the screen.

asked 02/10/2024
Robin Koele
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