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Question 218 - 220-1101 discussion

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A technician is troubleshooting an issue involving lines appearing down copied pages, but printed pages sent directly to the copier render as intended. Which of the following is the MOST likely cause of this issue?

A.
Empty imager drum
Answers
A.
Empty imager drum
B.
Overheated system fuser
Answers
B.
Overheated system fuser
C.
Scratched scanner glass
Answers
C.
Scratched scanner glass
D.
Third-party toner
Answers
D.
Third-party toner
Suggested answer: C

Explanation:

If lines appear down copied pages but printed pages sent directly to copier render as intended, it could be due to scratched scanner glass which can cause lines or streaks on copied pages.If there are lines appearing on copied pages, but not on printed pages sent directly to the copier, the issue is most likely caused by a scratch on the scanner glass. Reference:https://www.pacificoffice.com/how-to-fix-lines-on-copier/

asked 02/10/2024
Rafal Piasecki
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