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Question 307 - 220-1101 discussion

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A user submitted a help desk ticket to report that the Wi-Fi connection drops every time the microwave is used. A technician suspects the issue is related to interference. Which of the following should the technician do to provide the BEST long-term solution for the issue?

A.
Change the Wi-Fi operation channel.
Answers
A.
Change the Wi-Fi operation channel.
B.
Configure the Wi-Fi AP to 5GHz.
Answers
B.
Configure the Wi-Fi AP to 5GHz.
C.
Increase the power output of the AP.
Answers
C.
Increase the power output of the AP.
D.
Change the SSID to hidden.
Answers
D.
Change the SSID to hidden.
Suggested answer: B

Explanation:

The issue is related to interference from the microwave, which operates at 2.4GHz, the same frequency as some Wi-Fi channels. To avoid this interference, the technician should configure the WiFi access point (AP) to use a 5GHz band, which has more channels and less interference from other devices. Changing the Wi-Fi operation channel may not solve the problem if the microwave interferes with multiple channels. Increasing the power output of the AP may not overcome the interference and may cause more interference to other devices. Changing the SSID to hidden does not affect the interference at all, and may make it harder for users to connect to the network.

Reference: https://www.comptia.org/blog/what-is-wifi-6-and-why-is-it-important

asked 02/10/2024
Lawrence Bargers
32 questions
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