ExamGecko
Search Search Login
Home Home / CompTIA / 220-1101
Question list
Search
Search

List of questions

Search
Open VPLUS File
Convert VPLUS to PDF

Related questions

Which of the following would an administrator use to migrate virtual machines from on premises to the cloud?
A user, who is attempting to give a presentation via a projector in a conference room, reports the projector has video but no audio. Which of the following will MOST likely resolve the issue?
A company just bought a printer capable of automatically printing on both sides of the paper After installation, however, the technician can only print on both sides of the paper manually. Which of the following should the technician do to fix the issue?
Which of the following standards supports MIMO technology?
A user requested upgrades to a company-Issued laptop to increase its performance while working with a large database stored on drive C. Which of the following tasks should a systems administrator complete to BEST meet this goal? (Select TWO).
Which of the following technologies can allow multiple networks to traverse a switch?
An online retailer would like to add capacity to support increased sales. Additional servers have been installed. Which of the following should be used to ensure each new server is being properly utilized?
Several users who share a multifunction printer in an office have reported unintended, thin, vertical lines that cover the entire height of every page printed from the printer. Which of the following steps should a technician complete in order to MOST likely resolve this issue?
An organization maintains various record types, including health and criminal justice records. Which of the following cloud environments is the organization MOST likely to use to limit the attack surface?
A user reports that printed receipts have black smudges over the entire image. The text is still present but is very dark and sometimes illegible. Which of the following are the MOST likely cause and solution for the printer issue?

Question 318 - 220-1101 discussion

Report
Export

A technician identified an issue on a workstation, obtained details from the user, and made a backup of the system. Which of the following should the technician do NEXT?

A.
Determine the next steps to resolve the issue and document it.
Answers
A.
Determine the next steps to resolve the issue and document it.
B.
Design a plan of action to resolve the issue and implement the solution.
Answers
B.
Design a plan of action to resolve the issue and implement the solution.
C.
Document the findings, actions, and outcomes.
Answers
C.
Document the findings, actions, and outcomes.
D.
Establish a theory of probable cause, researching internally or externally as needed.
Answers
D.
Establish a theory of probable cause, researching internally or externally as needed.
Suggested answer: D

Explanation:

After the issue has been identified and the backup of the system has been made, the next step is to establish a theory of probable cause. This involves researching the issue to determine the root cause of the problem. This can involve researching internally (e.g. referring to the system logs) or externally (e.g. searching online). Once the probable cause has been identified, the technician can then move on to the next step of designing a plan of action to resolve the issue and implementing the solution.

Show Answer
asked 02/10/2024
Maija Janite
38 questions
PreviousPreviousNextNext
User
Your answer:
0 comments
Sorted by

Leave a comment first

ExamGecko

Copyright @2023 ExamGecko | All right reserved

Mail us: [email protected]
About us
Contact us
Twitter X
Facebook
Medium
Convert VPLUS to PDF
Open VPLUS files Easily and Quickly
Privacy Policy
Disclaimer
Terms