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An integrated webcam on a user's laptop broke, so a technician installed a temporary, external webcam. Since the external webcam installation, other users can only see part of the user's face during videoconferences. Which of the following BEST describes the reason for this issue?

A.
The webcam is not on a level surface.
Answers
A.
The webcam is not on a level surface.
B.
The webcam driver should be updated.
Answers
B.
The webcam driver should be updated.
C.
The webcam is plugged into the wrong USB port.
Answers
C.
The webcam is plugged into the wrong USB port.
D.
The webcam is not compatible with the OS.
Answers
D.
The webcam is not compatible with the OS.
Suggested answer: A

Explanation:

The most likely reason for the issue is that the webcam is not on a level surface, which causes the camera angle to be distorted. The user should adjust the position of the webcam so that it is aligned with the laptop screen and captures the user's face fully. The other options are not relevant to this issue, as they would not affect the camera angle or visibility of the user's face. Verified

Reference:How to Position Your Webcam Correctly.

asked 02/10/2024
Natcha Koopipat
42 questions
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