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Question 324 - 220-1101 discussion

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A user indicates that a laptop is not performing well. A technician determines the laptop has a conventional HDD and that installing a SSD will improve the laptop's performance. Which of the following lists of steps describes what the technician should do to complete the upgrade with the LEAST amount of downtime?

A.
1. Remove the HDD and install the SSD in the laptop. 2. Install the operating system and necessary applications on the SSD. 3. Connect the HDD to the laptop using a USB enclosure. 4. Copy over all of the user's data.
Answers
A.
1. Remove the HDD and install the SSD in the laptop. 2. Install the operating system and necessary applications on the SSD. 3. Connect the HDD to the laptop using a USB enclosure. 4. Copy over all of the user's data.
B.
1. Leave the HDD in place. 2. Install the SSD in an empty drive bay. 3. Leave all data intact on the HDD. 4. Confirm the SSD is accessible in the operating system.
Answers
B.
1. Leave the HDD in place. 2. Install the SSD in an empty drive bay. 3. Leave all data intact on the HDD. 4. Confirm the SSD is accessible in the operating system.
C.
1. Connect the SSD to the laptop using a USB enclosure. 2. Clone the HDD to the SSD using cloning software. 3. Remove the HDD. 4. Install the SSD.
Answers
C.
1. Connect the SSD to the laptop using a USB enclosure. 2. Clone the HDD to the SSD using cloning software. 3. Remove the HDD. 4. Install the SSD.
D.
1. Remove the HDD and install the SSD in the laptop. 2. Install the operating system and necessary applications on the SSD. 3. Install the HDD in a USB enclosure. 4. Provide the external HDD for the user to access the old data.
Answers
D.
1. Remove the HDD and install the SSD in the laptop. 2. Install the operating system and necessary applications on the SSD. 3. Install the HDD in a USB enclosure. 4. Provide the external HDD for the user to access the old data.
Suggested answer: C

Explanation:

The best way to complete the upgrade with the least amount of downtime is to clone the HDD to the SSD using cloning software, and then replace the HDD with the SSD. This way, the user does not have to reinstall the operating system and applications, or copy over their data manually. The other options would either take more time or result in data loss or inaccessibility. Verified

Reference: [How to Upgrade Your Laptop's Hard Drive to an SSD].

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asked 02/10/2024
David Sichimwi
38 questions
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