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Question 408 - 220-1101 discussion

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A user takes a tablet to a technician because the cursor on it keeps drifting. The technician notices the screen does not appear to be damaged. Which of the following is the most likely cause of the cursor issue?

A.
The screen is physically damaged.
Answers
A.
The screen is physically damaged.
B.
The screen rotation is incorrect.
Answers
B.
The screen rotation is incorrect.
C.
The touch-pen battery is depleted.
Answers
C.
The touch-pen battery is depleted.
D.
The screen needs to be recalibrated.
Answers
D.
The screen needs to be recalibrated.
Suggested answer: D

Explanation:

The screen needs to be recalibrated. The cursor drift is a common symptom of a misaligned touch screen, which can be caused by physical shocks, temperature changes, or software updates. The screen can be recalibrated using the tablet's settings or a utility program. The screen is not physically damaged, as there is no visible crack or break. The screen rotation is not related to the cursor drift, as it only affects the orientation of the display. The touch-pen battery is not relevant, as the cursor drift occurs even without using the pen.

Reference: [CompTIA A+ Core 1 (220-1101) Certification Study Guide], page 15.

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asked 02/10/2024
amy ashton
39 questions
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