ExamGecko
Question list
Search
Search

List of questions

Search

Related questions











Question 444 - 220-1101 discussion

Report
Export

A technician is troubleshooting a burning smell on a desktop computer. The technician determines that the odor is coming from inside the device.

Which of the following should the technician do first?

A.
Unplug the computer.
Answers
A.
Unplug the computer.
B.
Locate a fire extinguisher.
Answers
B.
Locate a fire extinguisher.
C.
Call the fire department.
Answers
C.
Call the fire department.
D.
Remove the desktop cover.
Answers
D.
Remove the desktop cover.
Suggested answer: A

Explanation:

A burning smell on a desktop computer is a serious issue that indicates a hardware malfunction or failure. It can be caused by overheating, a faulty power supply, a malfunctioning motherboard, or a short circuit12. If left unchecked, it can damage the components, cause a fire, or harm the user.

The first thing the technician should do when troubleshooting a burning smell on a desktop computer is to unplug the computer from the power source. This will stop the flow of electricity and prevent further damage or fire. The technician should also wear protective gloves and eye wear to avoid contact with any hot or hazardous parts.

The other options are less likely to be the first step in troubleshooting, because:

• Locating a fire extinguisher is a good precaution, but it should not be done before unplugging the computer. The fire extinguisher should only be used if there is visible smoke or flames coming from the computer, and only after unplugging it and ensuring that it is safe to do so.

• Calling the fire department is an extreme measure that should only be done if there is an actual fire that cannot be controlled by the fire extinguisher. It should not be done before unplugging the computer and trying to identify and fix the problem.

• Removing the desktop cover is a necessary step to inspect the internal components and find the source of the burning smell. However, it should not be done before unplugging the computer, as it can expose the technician to live wires and electric shocks.

For more information and tips on how to troubleshoot a burning smell on a desktop computer, you can visit these links:

• How to find the source of a burning smell in my computer?

• Burning Smell From PC? 10 Reasons Why It Could Happen

asked 02/10/2024
Martin White
35 questions
User
Your answer:
0 comments
Sorted by

Leave a comment first