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Question 483 - 220-1101 discussion

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A technician needs to fix a computer that received a non-specific error after a scheduled computer restart. Which of the following is the best way to start troubleshooting?

A.
Update all of the firmware.
Answers
A.
Update all of the firmware.
B.
Roll back all of the recent updates.
Answers
B.
Roll back all of the recent updates.
C.
Review the system event log.
Answers
C.
Review the system event log.
D.
Search for the error on the internet.
Answers
D.
Search for the error on the internet.
Suggested answer: C

Explanation:

The best way to start troubleshooting a non-specific error after a scheduled computer restart is to review the system event log. The system event log is a record of significant events that occur on the computer, such as errors, warnings, or information messages. The system event log can help identify the cause of the error and provide possible solutions. The answer is C.

To learn more about troubleshooting methods and tools, you can refer to the CompTIA A+ Certification Exam Core 1 Objectives1 or the CompTIA A+ Core 1 (220-1101) Certification Study Guide2. These resources cover the topics that are tested on the CompTIA A+ Core 1 exam, which is one of the two exams required to earn the CompTIA A+ certification. The CompTIA A+ certification validates your skills and knowledge as an entry-level IT professional.

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asked 02/10/2024
Joe Mon
27 questions
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