ExamGecko
Search Search Login
Home Home / CompTIA / 220-1101
Question list
Search
Search

List of questions

Search
Open VPLUS File
Convert VPLUS to PDF

Related questions

Which of the following would an administrator use to migrate virtual machines from on premises to the cloud?
A user, who is attempting to give a presentation via a projector in a conference room, reports the projector has video but no audio. Which of the following will MOST likely resolve the issue?
A company just bought a printer capable of automatically printing on both sides of the paper After installation, however, the technician can only print on both sides of the paper manually. Which of the following should the technician do to fix the issue?
Which of the following standards supports MIMO technology?
A user requested upgrades to a company-Issued laptop to increase its performance while working with a large database stored on drive C. Which of the following tasks should a systems administrator complete to BEST meet this goal? (Select TWO).
Which of the following technologies can allow multiple networks to traverse a switch?
An online retailer would like to add capacity to support increased sales. Additional servers have been installed. Which of the following should be used to ensure each new server is being properly utilized?
Several users who share a multifunction printer in an office have reported unintended, thin, vertical lines that cover the entire height of every page printed from the printer. Which of the following steps should a technician complete in order to MOST likely resolve this issue?
An organization maintains various record types, including health and criminal justice records. Which of the following cloud environments is the organization MOST likely to use to limit the attack surface?
Which of the following components enables the input on a mobile device's touch screen?

Question 585 - 220-1101 discussion

Report
Export

A user returns to work after a two-week vacation and cannot connect to an internal server. The remote drives were working the last time the user accessed them. Which of the following steps should the technician take next?

A.
Conduct external research on the server software vendor's website.
Answers
A.
Conduct external research on the server software vendor's website.
B.
Reference the server vendor's documentation for guidance.
Answers
B.
Reference the server vendor's documentation for guidance.
C.
Confirm a theory and determine the next steps to resolve the issue.
Answers
C.
Confirm a theory and determine the next steps to resolve the issue.
D.
Determine if any infrastructure changes have been made.
Answers
D.
Determine if any infrastructure changes have been made.
Suggested answer: D

Explanation:

The first step in troubleshooting any network connectivity issue is to identify the scope and source of the problem. The technician should check if any infrastructure changes have been made during the user's absence, such as updates, patches, configuration changes, or hardware replacements. These changes could affect the network settings, firewall rules, permissions, or compatibility of the user's device or the server. The technician should also verify if other users or devices can access the server or if the problem is isolated to the user's device. By determining if any infrastructure changes have been made, the technician can narrow down the possible causes and formulate a theory to test.

Reference

Chapter 5: Hardware and Network Troubleshooting

How to fix HTTP 500 internal server error?

Remote desktop connection: An internal error has occurred

Show Answer
asked 02/10/2024
Amarjeet Saini
34 questions
PreviousPreviousNextNext
User
Your answer:
0 comments
Sorted by

Leave a comment first

ExamGecko

Copyright @2023 ExamGecko | All right reserved

Mail us: [email protected]
About us
Contact us
Twitter X
Facebook
Medium
Convert VPLUS to PDF
Open VPLUS files Easily and Quickly
Privacy Policy
Disclaimer
Terms