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Question 648 - 220-1101 discussion

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A technician is troubleshooting a laptop that sometimes fails to charge. The technician has already tested the power adapter and determined the connection is good. Which of the following is the most likely cause of the issue?

A.
Defective DC jack
Answers
A.
Defective DC jack
B.
Failing cooling fan
Answers
B.
Failing cooling fan
C.
Bad memory
Answers
C.
Bad memory
D.
Overheating CPU
Answers
D.
Overheating CPU
Suggested answer: A

Explanation:

When a laptop sometimes fails to charge despite a good power adapter connection, the most likely issue is a defective DC jack. The DC jack, where the power adapter plugs into the laptop, can become loose or damaged over time, leading to intermittent or failed charging. Cooling fan issues, bad memory, or an overheating CPU would typically lead to different symptoms such as overheating, system crashes, or performance issues, not charging problems.

CompTIA A+ Core 1 Exam Objectives Section 3.0: Hardware

asked 02/10/2024
Moraes, Jefferson
45 questions
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