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Question 4 - FC0-U61 discussion

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A help desk technician encounters an issue and wants to find out if a colleague has encountered the same issue before. Which of the following should the technician do FIRST?

A.
Check Knowledge Base.
Answers
A.
Check Knowledge Base.
B.
Search local logs.
Answers
B.
Search local logs.
C.
Research possible theories.
Answers
C.
Research possible theories.
D.
Question users.
Answers
D.
Question users.
Suggested answer: A
asked 02/10/2024
Vaibhav Damle
44 questions
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