Multiple users are reporting issues with their workstations. A technician is reviewing patch installation history. Which of the following steps in the t'oubleshooting methodology is the technician executing?

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Brandy Butman · Accepted Answer

Identify the problem.

Brandy Butman · Answer

Implement the solution.

Brandy Butman · Answer

Verify system functionality.

Brandy Butman · Answer

Establish a theory of the cause.

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