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Question 228 - FC0-U61 discussion

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A technician has verified full system functionality. Which of the following actions should the technician take next?

A.
Question the users.
Answers
A.
Question the users.
B.
Determine if anything has changed.
Answers
B.
Determine if anything has changed.
C.
Document the findings.
Answers
C.
Document the findings.
D.
Gather Information.
Answers
D.
Gather Information.
Suggested answer: C

Explanation:

Documenting the findings is the last step in the troubleshooting process, after verifying full system functionality. Documenting the findings helps to create a record of the problem and the solution, which can be useful for future reference or training purposes. Questioning the users, determining if anything has changed, and gathering information are steps that precede verifying full system functionality in the troubleshooting process. References: The Official CompTIA IT Fundamentals (ITF+) Student Guide (Exam FC0-U61), Chapter 2: IT Concepts and Terminology1

asked 02/10/2024
Joel Hernandez
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