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Question 336 - FC0-U61 discussion

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Which of the following should be done first when working on a potential issue?

A.
Implement a solution.
Answers
A.
Implement a solution.
B.
Escalate the issue.
Answers
B.
Escalate the issue.
C.
Research the issue.
Answers
C.
Research the issue.
D.
Gather information.
Answers
D.
Gather information.
Suggested answer: D

Explanation:

The first step when working on a potential issue should always be to gather information. This involves understanding the problem thoroughly by collecting data about the issue, such as symptoms, settings, and environmental conditions. Properly gathering information ensures that subsequent steps, such as research and resolution strategies, are based on a solid understanding of the problem, increasing the likelihood of an effective solution.

asked 02/10/2024
Arindam Sinha
26 questions
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