A laptop is displaying vertical lines in different colors on the screen. Which of the following components should a technician replace to most likely correct this issue?

Low-voltage differential signaling cable

A technician is reviewing the following network settings for a workstation that is having trouble accessing the internet: Which of the following is causing the issue?

The workstation has the incorrect gateway.

Networking was not configured using DHCP.

IPv6 should be used instead of IPv4.

The workstation has the incorrect gateway.

After replacing a hot-swappable hard drive in a RAID 5 array, a technician notices decreased disk performance for approximately 12 hours. Which of the following is the most likely cause of the performance issue?

The array is repairing corrupt data sectors.

Losing a drive caused data loss.

Data is being written to the new drive.

The array is repairing corrupt data sectors.

Another drive has gone offline.

A mechanical engineer's PC has started randomly shutting off whenever the engineer attempts to render a design. The mechanical engineer states that the PC has worked for three years without issue. Which of the following should the technician perform first to diagnose the issue? (Select two).

Listen for POST beeps when turning on the PC.

Check if the computer is overheating.

Listen for POST beeps when turning on the PC.

Check if the computer is overheating.

Reinstall the operating system.

Check if the graphics card is compatible with the motherboard.

A technician just decommissioned an on-premises email server. Users are now complaining that scan-to-email is not working. Which of the following actions should the technician most likely take?

Configure an email relay on an existing server.

Configure a secure, cloud-based email relay.

Bring the old email server back into production.

Configure a new email server from scratch.

Employees are concerned about sensitive data being printed on a shared multifunction printer located in a high-traffic hallway. Which of the following should a technician do to address this concern?

Set up a PIN for user authentication at the printer.

Relocate the printer to an unused office space.

Configure printing of sensitive data through a specific tray.

Schedule print jobs to be released at certain times.

SIMULATIONA third-party contractor recently installed a new switch, router, and cabling for a small corporate office. After the installation, users started experiencing issues connecting to resources over the network.INSTRUCTIONSClick on each PC and server to review outputs. From the remediation section on the right, select an issue and solution for each device.

See the Explanation and detailed steps below

A technician is troubleshooting a network issue. Users report that the connection keeps dropping and reconnecting every few seconds. The technician:Verifies the network configuration settings are correct on the workstationTests the network cable from the workstation to the switch and finds no issuesUses a known-good workstation on the existing network cable and replicates the reported issueWhich of the following should the technician do next?

Validate the environment for external interference.

Add new network hardware to reduce congestion.

Assign a static IP to the impacted workstations.

Validate the environment for external interference.

Check the network logs for evidence of port flapping.

A user is unable to hear sound from a laptop. However, the user can hear sound when connected to a Bluetooth headset. Which of the following actions would most likely resolve the issue?

Toggling the laptop's mute setting

Replacing the laptop's speakers

A technician upgrades a PC with two DIMMs, for a total of 32GB. After installing the two DIMMs, the user notices the OS is reporting only 16GB. Which of the following tasks should the technician perform to resolve the issue in the most rapid, cost-effective way possible?

Reinstall RAM in different slots.

Roll back recent system updates.

Reinstall RAM in different slots.

Update the OS to the latest version.

Replace the faulty motherboard.

A user tries to connect a monitor to a laptop to have an additional screen for work, but both screens show the same content. Which of the following should the user do to resolve the issue?

Go to the Display settings and configure the external monitor as extended.

Use the Add New Hardware assistant to add the monitor and set up the required settings.

Purchase a docking station to connect both the laptop and the monitor.

Configure the Windows tiling feature to display multiple windows.

Go to the Display settings and configure the external monitor as extended.

A technician builds a custom computer for a customer, installing a high-end video card that draws 550W at maximum load. After a day of using the computer, the customer notices video loss and a burning smell. Which of the following should the technician troubleshoot first?

Video card seating in the PCIe slot

RAM overclock configuration in the BIOS

A technician receives a PC that frequently shuts down and has extremely loud fans. When the technician begins a stress test, the PC shuts down almost immediately. Which of the following should the technician do next?

Monitor the core CPU and system temperatures.

Install a liquid cooling unit in the computer

Monitor the core CPU and system temperatures.

Reapply thermal paste to the processor heat sink

Clean and test all fans to ensure proper airflow.

A user reports a monitor, keyboard, mouse, and headset are no longer functioning. The user has restarted the laptop and tested an alternative headset and monitor, but the issue persists. The technician notices the user has a printer, USB-C hub, and AC adapter plugged into the laptop. Which of the following should the technician do to most likely resolve the issue?

Reinstall the drivers for affected devices

Make sure the printer is not drawing too much power.

CompTIA 220-1101 Practice Test 18 - Free Online Exam Prep & Questions

A user regularly travels to multiple sites to take pictures with a mobile device and transfers those pictures to a computer via a removable SD card. Recently, the SD card was damaged and had to be replaced. Now, the user is unable to save pictures to the new SD card. Which of the following should the user verify first so pictures can be saved to the SD card?

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CompTIA 220-1101 Practice Test 18

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