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A user regularly travels to multiple sites to take pictures with a mobile device and transfers those pictures to a computer via a removable SD card. Recently, the SD card was damaged and had to be replaced. Now, the user is unable to save pictures to the new SD card. Which of the following should the user verify first so pictures can be saved to the SD card?

A.
The card is correctly formatted.
A.
The card is correctly formatted.
Answers
B.
The card is a storage device.
B.
The card is a storage device.
Answers
C.
The card is not locked.
C.
The card is not locked.
Answers
D.
The card is initialized.
D.
The card is initialized.
Answers
Suggested answer: C

Explanation:

When a user is unable to save pictures to a new SD card after replacing a damaged one, the first thing to check is whether the card is locked. Many SD cards have a physical switch on the side that can be toggled to a 'locked' position, which prevents data from being written to the card. Ensuring the switch is in the 'unlocked' position allows the device to save data to the SD card.

A laptop is displaying vertical lines in different colors on the screen. Which of the following components should a technician replace to most likely correct this issue?

A.
Inverter
A.
Inverter
Answers
B.
Motherboard
B.
Motherboard
Answers
C.
Low-voltage differential signaling cable
C.
Low-voltage differential signaling cable
Answers
D.
Liquid crystal display
D.
Liquid crystal display
Answers
Suggested answer: D

A technician is reviewing the following network settings for a workstation that is having trouble accessing the internet:

Which of the following is causing the issue?

A.
Networking was not configured using DHCP.
A.
Networking was not configured using DHCP.
Answers
B.
IPv6 should be used instead of IPv4.
B.
IPv6 should be used instead of IPv4.
Answers
C.
The netmask is wrong.
C.
The netmask is wrong.
Answers
D.
The workstation has the incorrect gateway.
D.
The workstation has the incorrect gateway.
Answers
Suggested answer: D

Explanation:

The IPv4 address (192.168.10.5) and the gateway address (192.168.1.1) are on different subnets. With a netmask of 255.255.255.0, the network part of the IPv4 address is 192.168.10.x, while the network part of the gateway address is 192.168.1.x. For the workstation to correctly route traffic to the gateway, both must be on the same subnet. The correct gateway address should be within the same subnet as the IPv4 address, such as 192.168.10.1.

After replacing a hot-swappable hard drive in a RAID 5 array, a technician notices decreased disk performance for approximately 12 hours. Which of the following is the most likely cause of the performance issue?

A.
Losing a drive caused data loss.
A.
Losing a drive caused data loss.
Answers
B.
Data is being written to the new drive.
B.
Data is being written to the new drive.
Answers
C.
The array is repairing corrupt data sectors.
C.
The array is repairing corrupt data sectors.
Answers
D.
Another drive has gone offline.
D.
Another drive has gone offline.
Answers
Suggested answer: C

Explanation:

After replacing a hot-swappable hard drive in a RAID 5 array, the array must rebuild the data onto the new drive. This process involves reading data from the remaining drives and writing it to the new drive to restore full redundancy. The performance decrease is due to the intensive read and write operations necessary to rebuild the RAID array, which can take several hours depending on the size of the drives and the amount of data.

A technician needs to configure a firewall to enable network printing. Which of the following network ports should be opened? (Select two).

A.
3389 (RDP)
A.
3389 (RDP)
Answers
B.
23 (Telnet)
B.
23 (Telnet)
Answers
C.
25 (SMTP)
C.
25 (SMTP)
Answers
D.
515 (LDP)
D.
515 (LDP)
Answers
E.
631 (IPP)
E.
631 (IPP)
Answers
F.
LPT1
F.
LPT1
Answers
Suggested answer: D, E

Explanation:

For network printing, the required ports are typically those used by printing protocols. Port 515 is used by the Line Printer Daemon (LPD) protocol, and port 631 is used by the Internet Printing Protocol (IPP). These ports need to be opened in the firewall to allow print jobs to be sent to and from network printers.

A technician is setting up a new workstation at a customer's office. The office network has one public IP address and utilizes NAT for the internal network. In addition, DHCP is not used, so all IP addresses are manually provisioned. Which of the following IP addresses should the technician assign to the workstation?

A.
172.15.65.10
A.
172.15.65.10
Answers
B.
175.16.20.3
B.
175.16.20.3
Answers
C.
192.168.1.56
C.
192.168.1.56
Answers
D.
193.167.35.4
D.
193.167.35.4
Answers
Suggested answer: C

Explanation:

The IP address 192.168.1.56 is within the private IP address range (192.168.0.0 to 192.168.255.255) and is appropriate for use in an internal network utilizing NAT (Network Address Translation). The other IP addresses provided (172.15.65.10, 175.16.20.3, and 193.167.35.4) are either public IP addresses or not in the private IP range suitable for an internal network using NAT.


A mechanical engineer's PC has started randomly shutting off whenever the engineer attempts to render a design. The mechanical engineer states that the PC has worked for three years without issue. Which of the following should the technician perform first to diagnose the issue? (Select two).

A.

Listen for POST beeps when turning on the PC.

A.

Listen for POST beeps when turning on the PC.

Answers
B.

Check if the computer is overheating.

B.

Check if the computer is overheating.

Answers
C.

Run chkdsk.

C.

Run chkdsk.

Answers
D.

Reinstall the operating system.

D.

Reinstall the operating system.

Answers
E.

Check if the graphics card is compatible with the motherboard.

E.

Check if the graphics card is compatible with the motherboard.

Answers
F.

Replace the HDD.

F.

Replace the HDD.

Answers
Suggested answer: A, B

Explanation:

The mechanical engineer's PC shutting off during resource-intensive tasks like rendering could be caused by overheating or hardware issues. The two most logical steps to diagnose the problem are:

B . Check if the computer is overheating: Rendering is a CPU- and GPU-intensive task that generates heat. Overheating could cause the system to shut down as a protective measure. Checking the system's temperature can help identify if this is the cause.

A . Listen for POST beeps when turning on the PC: POST (Power-On Self-Test) beeps can indicate hardware issues, such as with the motherboard, CPU, or GPU. Listening for beeps can help identify potential problems with these components.

Why the other options are incorrect:

C . Run chkdsk: This tool is used for checking disk integrity, but the symptoms don't suggest a hard drive issue.

D . Reinstall the operating system: Reinstalling the OS is a time-consuming step and not typically necessary for hardware-related shutdowns.

E . Check if the graphics card is compatible with the motherboard: If the PC has been working for three years, the GPU is already compatible with the motherboard.

F . Replace the HDD: There's no indication that the hard drive is causing the issue, as the problem occurs during rendering, which is more GPU/CPU-intensive.

This topic falls under the Hardware Troubleshooting domain in the CompTIA A+ Core 1 exam.

A technician just decommissioned an on-premises email server. Users are now complaining that scan-to-email is not working. Which of the following actions should the technician most likely take?

A.

Configure an email relay on an existing server.

A.

Configure an email relay on an existing server.

Answers
B.

Configure a secure, cloud-based email relay.

B.

Configure a secure, cloud-based email relay.

Answers
C.

Bring the old email server back into production.

C.

Bring the old email server back into production.

Answers
D.

Configure a new email server from scratch.

D.

Configure a new email server from scratch.

Answers
Suggested answer: A

Explanation:

Since the on-premises email server has been decommissioned and users are experiencing issues with scan-to-email functionality, the best solution would be to configure an email relay. An email relay server can accept emails from devices like printers and forward them to the correct destination (such as a cloud-based email service). This avoids the need to bring back the old server or set up a new one.

A . Configure an email relay on an existing server: This allows the scanner to send emails through another server, ensuring the functionality is restored.

Why the other options are incorrect:

B . Configure a secure, cloud-based email relay: While a cloud-based solution could work, configuring an email relay on an existing server is a more immediate and likely solution.

C . Bring the old email server back into production: This is unnecessary and would defeat the purpose of decommissioning it.

D . Configure a new email server from scratch: Setting up a new email server would be time-consuming and not necessary in this situation.

This is part of the Networking and Troubleshooting domain in the CompTIA A+ Core 1 exam.

Employees are concerned about sensitive data being printed on a shared multifunction printer located in a high-traffic hallway. Which of the following should a technician do to address this concern?

A.

Set up a PIN for user authentication at the printer.

A.

Set up a PIN for user authentication at the printer.

Answers
B.

Relocate the printer to an unused office space.

B.

Relocate the printer to an unused office space.

Answers
C.

Configure printing of sensitive data through a specific tray.

C.

Configure printing of sensitive data through a specific tray.

Answers
D.

Schedule print jobs to be released at certain times.

D.

Schedule print jobs to be released at certain times.

Answers
Suggested answer: A

Explanation:

To prevent unauthorized access to printed sensitive data on a shared printer in a high-traffic area, the best solution is to require user authentication via a PIN. This ensures that print jobs are only released when the authorized user is present at the printer, protecting sensitive information from being exposed.

A . Set up a PIN for user authentication at the printer: This allows users to securely release their print jobs only when they are physically at the printer, preventing unauthorized access.

Why the other options are incorrect:

B . Relocate the printer to an unused office space: While this may reduce traffic, it doesn't ensure that sensitive data is protected from unauthorized access.

C . Configure printing of sensitive data through a specific tray: This wouldn't solve the issue of unauthorized users accessing sensitive prints.

D . Schedule print jobs to be released at certain times: This doesn't address the security concern of preventing unauthorized access to sensitive documents.

This falls under the Hardware and Security domain of the CompTIA A+ Core 1 exam.



SIMULATION

A third-party contractor recently installed a new switch, router, and cabling for a small corporate office. After the installation, users started experiencing issues connecting to resources over the network.

INSTRUCTIONS

Click on each PC and server to review outputs. From the remediation section on the right, select an issue and solution for each device.

A.

See the Explanation and detailed steps below

A.

See the Explanation and detailed steps below

Answers
Suggested answer: A

Explanation:

Looking at the network configurations and outputs from both PCs and servers, here are the possible issues and solutions:

1. PC 1

Issue: The IP address for PC1 is 192.168.1.1, which conflicts with Server 1 (which also uses 192.168.1.1).

Solution: Change the IP address on PC1 to a unique one within the range, like 192.168.1.3.

2. PC 2

Issue: PC 2 is configured with 192.168.1.2, which conflicts with Server 2 that has the same IP address.

Solution: Update the IP address on PC 2 to something unique, like 192.168.1.4.

3. Server 1

Issue: The IP address for Server 1 is 192.168.1.1, which conflicts with PC1.

Solution: Since Server 1 and PC1 are using the same IP address, change one of them. For Server 1, you could change the IP address to 192.168.1.5.

4. Server 2

Issue: Server 2 is using the IP address 192.168.1.2, which conflicts with PC2.

Solution: Update Server 2 to use a different IP address, such as 192.168.1.6.

General Remediation:

The primary problem here is overlapping IP addresses, leading to connectivity issues. Each device on the network must have a unique IP address. After making these changes, ensure that all devices can communicate properly by testing the connection between devices and verifying they can access shared resources.

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