A user submits a request to have a graphics application installed on a desktop When the technician attempts to install the application, the installation fails and the error message 'Not compatible with OS' is displayed. Which of the following is the most likely reason for this error message?

The installation requires administrative rights.

The graphics card driver needs to be updated

The application installer is 64-bit.

The installation requires administrative rights.

A user's company phone has several pending software updates. A technician completes the following steps:* Rebooted the phone* Connected to Wi-Fi* Disabled metered dataWhich of the following should the technician do next?

Uninstall and reinstall the applications.

An employee has been using the same password for multiple applications and websites for the past several years. Which of the following would be best to prevent security issues?

Implementing expiration policies

Defining complexity requirements

A technician is following the ticketing system's best practices when handling user support requests. Which of the following should the technician do first when responding to a user support request that contains insufficient information?

Ask the user for clarification.

Keep the user updated on the progress.

Follow the system's escalation process.

A user reports that an Android mobile device takes a long time to boot, and all applications crash when launched. The user installed the applications from a third-party website. Which of the following steps should the technician complete to diagnose the issue?

Enroll the device in an MDM system.

Confirm the compatibility of the applications with the OS.

A company uses shared drives as part of a workforce collaboration process. To ensure the correct access permissions, inheritance at the top-level folder is assigned to each department. A manager's team is working on confidential material and wants to ensure only the immediate team can view a specific folder and its subsequent files and subfolders. Which of the following actions should the technician most likely take?

Turn off inheritance on the requested folder only, set the requested permissions, and then turn on inheritance under the child folders.

Turn off inheritance on the requested folder only and set the requested permissions to each file manually.

Turn off inheritance at the top-level folder and remove all inherited permissions.

Turn off inheritance at the top-level folder and set permissions to each file and subfolder manually.

Turn off inheritance on the requested folder only, set the requested permissions, and then turn on inheritance under the child folders.

A Windows 10 computer is not installing updates and continues to receive errors even during manual update installations. Which of the following should a technician do to fix the issues? (Select two).

Refresh local WSUS settings on the computer.

Delete the Windows Update cache.

Ensure that the Windows Update Utility is the latest version.

Refresh local WSUS settings on the computer.

Delete the Windows Update cache.

Run the System check to verify system files.

Reimage the operating system while retaining user files.

Reset WMI and re-register system .dlls.

A technician wants to update the local security policies on a Windows machine but is unable to launch the expected snap-in. Which of the following is the most likely reason?

The computer is running Windows Home.

The user did not sign the end user license agreement.

The user disabled the User Account Control.

An antivirus application is blocking access.

A user is unable to start a computer following a failed Windows 10 update. When trying to start the computer, the user sees a blue screen of death. Which of the following steps should a technician take to diagnose the issue?

Start the computer in the last known-good configuration.

An employee utilizes a personal smartphone to work remotely. The employee is unable to reach the portal using the company-provided VPN service. Which of the following describes the cause of the issue?

The smartphone is not enrolled in MDM service.

The application must be purchased by the company.

The smartphone is not on the latest OS version.

The smartphone is not enrolled in MDM service.

The application fails to install and launch.

A technician, who is completing hardware upgrades at a company, is approached by a user who submitted a computer upgrade request. After checking the list of offices to upgrade, the technician finds that the user's office is not listed for an upgrade. Which of the following actions should the technician take next?

Notify the project manager about the user's concern.

Ask the company's human resources department to address the issue.

Notify the project manager about the user's concern.

Tell the user that this request is not on the list to be upgraded.

Ask the user's supervisor if the technician should upgrade the computer.

A user accidentally installed the incorrect word processing application on an iMac. Which of the following would allow the user to uninstall the incorrect application?

Identify the application in Finder and drag it to the trash can.

Move the application to the desktop and press delete.

Identify the application in Finder and drag it to the trash can.

Use Spotlight to search for the application, and then run the application.

Use Time Machine to go back to the date before the installation.

A user reports that a device with a statically defined IP is unable to connect to the internet. The technician runs the ipconfig /all command and sees the following output:IPv4 Address............ 192.168.0.74Subnet Mask.............255.255.255.255Default Gateway......... 192.168.0.1Which of the following is most likely the reason for the issue?

The user has an APIPA IP address.

The IP address is on the wrong subnet

An organization's critical database files were attacked with ransomware. The company refuses to pay the ransom for a decryption key. All traces of the infection have been removed from the underlying servers. Which of the following should the company do next?

Restore critical data from backup.

Scan all of the infected files with up-to-date, anti-malware cleaning software.

Fully patch the server operating systems hosting the fileshares.

Change the files to be read-only.

Restore critical data from backup.

After a user upgraded the Windows operating system to the latest feature release, the user notices that one of the legacy applications that was running correctly before the upgrade does not open some windows and is only partially functional. Which of the following actions should the user take to troubleshoot the issue?

Run the application as Administrator.

Raise the User Account Control level.

Turn off Windows Defender Firewall.

Disable compatibility mode for the application.

CompTIA 220-1102 Practice Test 16 - Free Online Exam Prep & Questions

A technician needs to implement a system to handle both authentication and authorization Which of the following meets this requirement?

Become a Premium Member for full access

Unlock Premium Member

CompTIA 220-1102 Practice Test 16

Question

CompTIA 220-1102 Practice Tests

Practice Tests