A user's Android phone has been randomly restarting. A technician investigates and finds several applications have been installed that are not available within the standard marketplace. Which of the following is most likely the cause of the issue?

The device is In developer mode.

The over-the-air carrier update failed.

The user often hosts meetings from a Windows desktop, and meeting participants ask the user to make the text larger when the user shares the computer screen. When not in meetings, the user wants the text be smaller for work tasks. Which of the following is the most efficient way to change text font size?

Using display settings to adjust the text size during meetings

Issuing a laptop to the user with increased font size to be used only for meetings

Using display settings to adjust the text size during meetings

Adding a local user account, which has a larger font size set, for the user to log In to during meetings

Adding a second monitor to the user's desktop and increase the font size for only that display

After a computer upgrade at an imaging lab. the upgraded computers are not able to obtain an IP address. Which of the following is most likely the issue?

The switch has port security enabled.

The switch Is only providing IPv6 addresses.

The OS must be updated to be compatible with the imaging software.

The switch has port security enabled.

The switch does not support multicast traffic.

The camera and microphone on an iPhone user's device are activating without any user input. The user's friend recently modified the device to allow applications to be installed outside the normal App Store. Which of the following is the issue?

The device was jailbroken to remove internal security protections.

The user connected a counterfeit Lightning cable to the iPhone.

The device is unenrolled from Mobile Device Management.

The device was jailbroken to remove internal security protections.

The iPhone has an out-of-date operating system.

A technician is assisting a customer who is having difficulty accessing the company's website. Which of the following should the technician do first?

Record the details of the issue in the company's ticketing system.

Ask the customer for their log-in credentials.

Check the company's internal knowledge base for solutions.

Refer the customer to a more experienced technician.

Record the details of the issue in the company's ticketing system.

A computer is restarting automatically and displaying the following error message: 'Your PC ran into a problem and needs to restart. We're just collecting some error info, and then we'll restart for you. (0% complete).' Which of the following should the technician do first to diagnose the issue?

Verify the hardware driver versions.

A user downloaded a 64-bit version of a new software program, but the installation failed due to an error. Which of the following most likely caused the error?

The OS version is incompatible.

The user needs to enable ActiveX.

The .NET Framework needs to be updated.

The user needs administrator privileges.

A technician is updating the OS on a number of Windows workstations. After successfully updating several workstations, the technician receives an error indicating that the upgrade takes more space than is available on one of the PCs. Which of the following should the technician do to proceed with the upgrade? (Select two).

Uninstall unused desktop applications.

A security administrator teaches all of an organization's staff members to use BitLocker To Go. Which of the following best describes the reason for this training?

To ensure that all removable media is password protected in case of loss or theft

To enable Secure Boot and a BIOS-level password to prevent configuration changes

To enforce VPN connectivity to be encrypted by hardware modules

To configure all laptops to use the TPM as an encryption factor for hard drives

Several computers have been infected with malware, causing the company network to slow down and sensitive company information to be lost. The IT department installs new antivirus software to remove the malware and needs to decide the best method to prevent future malware infections. Which of the following methods would be the most effective?

Utilizing Intrusion detection systems

A proxy server is required for internet access from a corporate network. Which of the following should a technician perform to manually configure a Windows 10 device for internet access?

Enable the use of a proxy server and enter an address for it under Control Panel > Internet Options > Connections > LAN settings.

Add the proxy server's URL and IP address to the computer's hosts file under C:\windows\System32\drivers\etc.

Enable the use of a proxy server and enter an address for it under Control Panel > Internet Options > Connections > LAN settings.

Open a command prompt and run ipconfig /release, followed by ipconfig /renew.

Set the proxy server as the default gateway under the computer's network connection IP settings by selecting Manual, then entering the proxy server's IP address under Gateway.

A technician discovers a user's PC has a 'No OS found' error message. Which of the following steps should the technician take next?

Remove external storage and reboot the PC.

Replace the SSD and run disk defragmenter.

Start up in safe mode and roll back the latest security updates.

Back up personal data and rebuild the user profile.

A technician is replacing the rack mount UPS. Which of the following should the technician consider?

Getting assistance to lift the hardware

Determining the availability of compressed air

Getting assistance to lift the hardware

Checking local low-voltage regulations

Testing the fire suppression system

A user is unable to open personal files on a PC on a home network. An on-screen message indicates the files are encrypted and demands payment to access the files. Which of the following should a technician recommend the user do first?

Disconnect the PC from the network.

Run the System Restore feature.

Disconnect the PC from the network.

Scan the PC with an anti-malware program.

CompTIA 220-1102 Practice Test 18 - Free Online Exam Prep & Questions

A technician is configuring security for a computer that is located in a common are a. A sign above the computer indicates only authorized users can use the computer. Guests visiting the office must walk past the computer to enter and leave the office. Which of the following will offer the best protection against physical threats?

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CompTIA 220-1102 Practice Test 18

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