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An engineer needs to configure the cisco unity connection Auto-attendant feature to transfer calls to a specific destination, maintain control of the transfer, and take a defined administrative action upon failure. How is this accomplished?

A.

Consult Transfer

A.

Consult Transfer

Answers
B.

Supervised Transfer

B.

Supervised Transfer

Answers
C.

Release to Switch

C.

Release to Switch

Answers
D.

HookFlash Transfer

D.

HookFlash Transfer

Answers
Suggested answer: A

The calendaring integration on the Cisco IM and Presence server has not been functioning, which results in the “in a meeting” status not working in Cisco Jabber. Which service log should the engineer use to troubleshoot this issue?

A.

Cisco XCP Connection Manager

A.

Cisco XCP Connection Manager

Answers
B.

Cisco Jabber Problem Report

B.

Cisco Jabber Problem Report

Answers
C.

Cisco Presence Engine

C.

Cisco Presence Engine

Answers
D.

Cisco SIP Proxy

D.

Cisco SIP Proxy

Answers
Suggested answer: B

Refer to the exhibit.

Refer to the exhibit. After receiving a new desk phone, the Jabber user can no longer make calls via phone control. The help desk collected the user’s Jabber problem report and verified that they the correct Cisco UCM CTI permissions.

Which configuration must be changed to correct this issue?

A.

Verify that the desk phone device has Allow Control of Device from CTI enabled.

A.

Verify that the desk phone device has Allow Control of Device from CTI enabled.

Answers
B.

Verify that the Cisco UCM service profile has Cisco UCM CTI servers configured.

B.

Verify that the Cisco UCM service profile has Cisco UCM CTI servers configured.

Answers
C.

Verify that the user’s desk phone device is listed as a controlled device in the Cisco UCM end user configuration

C.

Verify that the user’s desk phone device is listed as a controlled device in the Cisco UCM end user configuration

Answers
D.

Verify that the device line configuration has Allow Control of Device from CTI enabled.

D.

Verify that the device line configuration has Allow Control of Device from CTI enabled.

Answers
Suggested answer: A

An engineer is configuring a customer’s environment for Jabber user over mobile and remote access.

The customer’s internal domain. Which Jabber parameter defines the external service discovery domain statistically?

A.

UPN discovery enabled

A.

UPN discovery enabled

Answers
B.

exclude services

B.

exclude services

Answers
C.

services domain

C.

services domain

Answers
D.

voice services domain

D.

voice services domain

Answers
Suggested answer: B

Which two steps are needed to configure high availability in Cisco IM and presence? (choose two.)

A.

Enable the Failover Check box

A.

Enable the Failover Check box

Answers
B.

Configure CUP administrator

B.

Configure CUP administrator

Answers
C.

Assign the subscriber to the redundancy group

C.

Assign the subscriber to the redundancy group

Answers
D.

Select the enable high availability checkbox and save the configuration change

D.

Select the enable high availability checkbox and save the configuration change

Answers
E.

Configure the CUP AXL user.

E.

Configure the CUP AXL user.

Answers
Suggested answer: C, D

The external database used for the persistent chat feature has been running out of space, and users are having issues with persistent chat rooms and messages. which external database toll must be used in the cisco IM and presence server to fix this issue?

A.

Cleanup Utility

A.

Cleanup Utility

Answers
B.

High Availability Utility

B.

High Availability Utility

Answers
C.

Merge Utility

C.

Merge Utility

Answers
D.

FreeSpace Utility

D.

FreeSpace Utility

Answers
Suggested answer: A

An engineer is configuring XMPP federation on the Cisco IM and Presence server and has changed the security settings to TLS Optional on one node in the cluster. What is the next step in the configuration process?

A.

Start the Cisco DB Replicator

A.

Start the Cisco DB Replicator

Answers
B.

Start the Cisco Replication Watcher.

B.

Start the Cisco Replication Watcher.

Answers
C.

Restart the Cisco XCP Router.

C.

Restart the Cisco XCP Router.

Answers
D.

Restart the Cisco Presence Engine

D.

Restart the Cisco Presence Engine

Answers
Suggested answer: C

Refer to the exhibit.

Refer to the exhibit. Cisco UCM is integrated with Cisco Unity connection via a SIP truck and is configured using a globalized dial plan (directory number are configured with “*”). Using cisco best practices, which implementation allows call transfers to internal directory numbers but not to PSTN numbers?

A.

remove PSTN-PT from voicemail_CSS

A.

remove PSTN-PT from voicemail_CSS

Answers
B.

change the order of partitions to put GLOBAL-INERNAL-PT first in Voicemail_CSS

B.

change the order of partitions to put GLOBAL-INERNAL-PT first in Voicemail_CSS

Answers
C.

create a BLOCK-PSTN-PT partition and add it to Voicemail_CSS

C.

create a BLOCK-PSTN-PT partition and add it to Voicemail_CSS

Answers
D.

block pattern +* in the Cisco Unity restriction table

D.

block pattern +* in the Cisco Unity restriction table

Answers
Suggested answer: D

An engineer must verify that the DNS SRV entries that are configured have the correct Information.

How Is this configuration completed via a Windows machine?

A.

Go to Windows Explorer and type nslookup. Set the type=internet, and then enter the SRV record.

A.

Go to Windows Explorer and type nslookup. Set the type=internet, and then enter the SRV record.

Answers
B.

Go to the command prompt and type dnslookup. Set the type=sip. and then enter the SRV record.

B.

Go to the command prompt and type dnslookup. Set the type=sip. and then enter the SRV record.

Answers
C.

Go to Internet Explorer and type nslookup. Set the type=srv, and then enter the SRV record.

C.

Go to Internet Explorer and type nslookup. Set the type=srv, and then enter the SRV record.

Answers
D.

Go to the command prompt and type nslookup. Set the type=srv, and then enter the SRV record.

D.

Go to the command prompt and type nslookup. Set the type=srv, and then enter the SRV record.

Answers
Suggested answer: D

A collaboration engineer is configuring LDAP integration for Cisco Unity Connection. The engineer has enabled the appropriate services and has completed the LDAP setup and LDAP directory configuration administrative pages in Cisco

Unity Connection. The engineer has also completed a Full LDAP synchronization. What must the engineer do next to have the LDAP users appear in the Unity Connection Users page?

A.

Configure the LDAP authentication settings under LDAP. LDAP Authentication.

A.

Configure the LDAP authentication settings under LDAP. LDAP Authentication.

Answers
B.

Synchronize the user accounts under Users - Synch Users.

B.

Synchronize the user accounts under Users - Synch Users.

Answers
C.

Restart the Cisco DirSync service.

C.

Restart the Cisco DirSync service.

Answers
D.

Import the user accounts under Users - Import Users.

D.

Import the user accounts under Users - Import Users.

Answers
Suggested answer: D
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