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Your client reported they were monitoring a campaign for Proactive Outreach Manager (POM) from the Avaya Aura Experience Portal (AAI P) Web Administration POM Monitor screen and they observed a message "Resource temporarily Unavailable." Which two steps would you take to identity the cause of this message? (Choose two)
Refer to the exhibit. In an Intelligent Customer Routing (ICR) deployment, the Standard ICR CCA Session Detail Report (SDR) is shown below. What is the accurate explanation of this SDR report?
To store and retrieve data, which account does the Experience Portal Manager (EPM) server use to log into the Avaya Aura® Experience Portal (AAEP) database?
You want to setup a single server Avaya Aura® Experience Portal (AAEP) system. Which three components can co-reside on a single server? (Choose three.)
Which POM component is responsible for launching calls, and sending SMS messages and email messages using associated servers?
A Postgres database is being used to support Proactive Outreach Manager (POM) 3.0. Why does the pg_hba.conf file need to be changed?
Which two statements about Proactive Outreach Manager (POM) 3.0 requirements are true? (Choose two.)
In the Avaya Aura® Experience Portal bundled server, which system details need to be verified before starting the system restore?
Which role allows users to update all of the transcription related configuration parameters for an application?
The Licensing Allocations page for a single server, non-zonal Avaya Aura® Experience Portal (AAEP) system shows 50 licensed H.323 ports. Which two statements about the Allocated, Configured and Licensed columns of the licensing allocations page are true? (Choose two.)

Question 21

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The Avaya Aura experience Portal (AAI P) system consist of which two major subsystems? (Choose two)

A.
Application Enablement Services (AES)
A.
Application Enablement Services (AES)
Answers
B.
Media Processing Platform (MPP)
B.
Media Processing Platform (MPP)
Answers
C.
Private Brain Exchange (PBX) servers
C.
Private Brain Exchange (PBX) servers
Answers
D.
Experience Portal Manager (EPM)
D.
Experience Portal Manager (EPM)
Answers
E.
Avaya Media Servers (AMS)
E.
Avaya Media Servers (AMS)
Answers
Suggested answer: B, D

Question 22

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In preparation for upgrading an Avaya Voice Portal system to Avaya Aura Experience Portal (AAI P) 6.0, you Install a new Red HAT Enterprise Server Release 6.0 32 bit on a single CPU 1.6 GHZ server with 2 GB RAM. During AAEP installation you receive errors from the Prerequisite Checker.

Which two steps must you take to correct the issue-; and continue with this procedure? (Choose two)

A.
Bypass the Prerequisite Checker as it provides only a recommendation and not a requirement to run AAEP.
A.
Bypass the Prerequisite Checker as it provides only a recommendation and not a requirement to run AAEP.
Answers
B.
Replace or upgrade the server with a minimum of Dual Quad Core 1.6 GHz Pentium 4 or equivalent processors.
B.
Replace or upgrade the server with a minimum of Dual Quad Core 1.6 GHz Pentium 4 or equivalent processors.
Answers
C.
Upgrade Red Hat ELS 6.0 OS from 32 bit to 64 bit as it is able to make more efficient use of the 2 GB RAM.
C.
Upgrade Red Hat ELS 6.0 OS from 32 bit to 64 bit as it is able to make more efficient use of the 2 GB RAM.
Answers
D.
Upgrade the server to a minimum of 4 GB of RAM.
D.
Upgrade the server to a minimum of 4 GB of RAM.
Answers
E.
Upgrade the server to a minimum of 320 GB Disk, 7200 RPM.
E.
Upgrade the server to a minimum of 320 GB Disk, 7200 RPM.
Answers
Suggested answer: B, D

Question 23

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Which statement about Auxiliary Experience Portal Manager (EPM) is true?

A.
Only one Auxiliary EPM server can be added per Avaya Aura Experience Portal (AAEP) 6.0 system.
A.
Only one Auxiliary EPM server can be added per Avaya Aura Experience Portal (AAEP) 6.0 system.
Answers
B.
More than one Auxiliary EPM server can be added per AAEP 6.0 system.
B.
More than one Auxiliary EPM server can be added per AAEP 6.0 system.
Answers
C.
Auxiliary I PM ran be installed on a single server AAEP system.
C.
Auxiliary I PM ran be installed on a single server AAEP system.
Answers
D.
Auxiliary EPM can be Installed co-resident with MPP server.
D.
Auxiliary EPM can be Installed co-resident with MPP server.
Answers
Suggested answer: B

Question 24

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Which Intelligent Customer Routing (ICR) component load balancing routing requests across multiple ICR Cores?

A.
the ACR call Control application (CCA)
A.
the ACR call Control application (CCA)
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B.
the ICR Pluggable Data Connector (PDC)
B.
the ICR Pluggable Data Connector (PDC)
Answers
C.
the ICR Core
C.
the ICR Core
Answers
D.
the Self Service Application (SSA)
D.
the Self Service Application (SSA)
Answers
Suggested answer: B

Question 25

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When performing a backup of the Avaya Aura Experience Portal (AAEP), which two operating systems are supported for the backup server? (Choose two)

A.
Microsoft Windows
A.
Microsoft Windows
Answers
B.
Linux
B.
Linux
Answers
C.
Oracle Solaris
C.
Oracle Solaris
Answers
D.
Unix
D.
Unix
Answers
E.
IBM AIX
E.
IBM AIX
Answers
Suggested answer: A, B

Question 26

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You have just installed Proactive Outreach Manager (POM) '? SP A or newer on your Avaya Aura Experience Portal (AAI P) 6.0- You attempt to start the POM services and receive the following message:

Connection to the database failed. Please configure the database before starting POM server.

Which step must you take to correct the issues and continue with this procedure?

A.
The password for the PostgreSQL user Postgres is incorrect. Login to Experience Portal Manager (EPM) from Linux prompt with Postgres user permissions and run psql VoicePortal; alter user Postgres password 'password'; \q
A.
The password for the PostgreSQL user Postgres is incorrect. Login to Experience Portal Manager (EPM) from Linux prompt with Postgres user permissions and run psql VoicePortal; alter user Postgres password 'password'; \q
Answers
B.
The $CATALINA_HOME/lib/config/voiceportal.properties file information is incorrect. Login to EPM from Linux prompt with root user permissions and either replace it with a correct copy or run $AVAYA__HOME Support/VP_Tools/SetDbPassword/SetDbPassword.sh update -u Postgres -p password.
B.
The $CATALINA_HOME/lib/config/voiceportal.properties file information is incorrect. Login to EPM from Linux prompt with root user permissions and either replace it with a correct copy or run $AVAYA__HOME Support/VP_Tools/SetDbPassword/SetDbPassword.sh update -u Postgres -p password.
Answers
C.
The PostgreSQL database is not running. Login to EPM from Linux prompt with root user permissions and run "service Postgres ql start
C.
The PostgreSQL database is not running. Login to EPM from Linux prompt with root user permissions and run "service Postgres ql start
Answers
D.
The SPOM_HOME/config/PIMHibernate-cfg.xml file information is incorrect. Login to EPM from Linux prompt with root user permissions and either replace it with a correct copy or run $POM_HOME/bin/installDB.sh SPOM_HOME.
D.
The SPOM_HOME/config/PIMHibernate-cfg.xml file information is incorrect. Login to EPM from Linux prompt with root user permissions and either replace it with a correct copy or run $POM_HOME/bin/installDB.sh SPOM_HOME.
Answers
Suggested answer: D

Question 27

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Which field on the MRP Servers page specifies the IP address the speech server must server must use to communicate with the MRP when processing Automatic Speech Recognition (ASR) and text to speech requests?

A.
Network Address (VoIP)
A.
Network Address (VoIP)
Answers
B.
Host Address
B.
Host Address
Answers
C.
Network Address (MRCP)
C.
Network Address (MRCP)
Answers
D.
Network Address (AppSvr)
D.
Network Address (AppSvr)
Answers
Suggested answer: C

Question 28

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After building an Avaya Aura Experience Portal (AAEP) system yon choose to install additional pack, from the Red Hat distribution media (such as mod_nss package from the Servers/Web Servers section and download updates to existing packages. You now find that you are unable to access AAEP web administration pages.

Which statement is true?

A.
Adding additional software packages not normally required by AAEP may require configuring new packages to use alternate network ports not reserved by Experience Portal.
A.
Adding additional software packages not normally required by AAEP may require configuring new packages to use alternate network ports not reserved by Experience Portal.
Answers
B.
Updating existing software packages on AAEP servers to newer releases than the ones delivered by or validated by AAEP installation media is supported and will not impact AAEP operatic upgrades at a later date.
B.
Updating existing software packages on AAEP servers to newer releases than the ones delivered by or validated by AAEP installation media is supported and will not impact AAEP operatic upgrades at a later date.
Answers
C.
Adding additional software packages on the AAEP servers other than the ones delivered by or validated by AAEP Installation media is supported and will not impact AAEP operations or upgrades at a later date.
C.
Adding additional software packages on the AAEP servers other than the ones delivered by or validated by AAEP Installation media is supported and will not impact AAEP operations or upgrades at a later date.
Answers
D.
You can install antivirus software on the AAEP servers. Make sure you use on-access scanning where your antivirus software runs whenever a file is changed. In addition, enable it to start scanning at the system startup by default. Thesefeatures will riot interfere with AAEP performance or the time that it takes for an AAEP system to come back online after a reboot.
D.
You can install antivirus software on the AAEP servers. Make sure you use on-access scanning where your antivirus software runs whenever a file is changed. In addition, enable it to start scanning at the system startup by default. Thesefeatures will riot interfere with AAEP performance or the time that it takes for an AAEP system to come back online after a reboot.
Answers
Suggested answer: A

Question 29

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Which two statements below about infinite campaigns are true? (Choose two)

A.
Infinite Campaign does not terminate by itself after processing all contacts.
A.
Infinite Campaign does not terminate by itself after processing all contacts.
Answers
B.
Infinite Campaign terminates automatically after processing all contacts.
B.
Infinite Campaign terminates automatically after processing all contacts.
Answers
C.
To terminate an Infinite Campaign, manual intervention is required.
C.
To terminate an Infinite Campaign, manual intervention is required.
Answers
D.
Infinite Campaign terminates only when all agents log off from the campaign.
D.
Infinite Campaign terminates only when all agents log off from the campaign.
Answers
E.
Infinite Campaign is designated by Campaign Type 0.
E.
Infinite Campaign is designated by Campaign Type 0.
Answers
Suggested answer: A, C

Question 30

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What determines the number of licenses that are used for a given Proactive Outreach Manager (POM) campaign?

A.
the Campaign Strategy
A.
the Campaign Strategy
Answers
B.
the POM Campaign Director
B.
the POM Campaign Director
Answers
C.
the Priority of the Campaign
C.
the Priority of the Campaign
Answers
D.
the POM Campaign Manager
D.
the POM Campaign Manager
Answers
Suggested answer: C
Total 123 questions
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