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Cisco 500-445 Practice Test - Questions Answers, Page 4

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List of questions

Question 31

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Which activities can agents pick and pull?

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Question 32

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Which information in ECE allows administrators to set up working and non-working hours and days for employees in their department?

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Question 33

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Which TCP ports need to be opened in the firewall between the Web Server and Application server?

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Question 34

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What are two ways the agent SSO functions in the ECE/CCE environment? (Choose two.)

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Question 35

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What is the messaging server component for 400 agent deployments?

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Question 36

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What is the maximum size of an attachment to be downloaded by an agent user interface before temporary slowness may be experienced?

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Question 37

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Which two requirements need to be removed from the domain account properties used for the MSSQL service on the database servers? (Choose two.)

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Question 38

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Where are queue permissions automatically assigned and unable to be changed when picking, pulling, and transferring activities?

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Question 39

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Which group must an email match to be transferred to any queue?

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Question 40

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What is the default value for the email media class set by the installer?

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Total 56 questions
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