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An administrator working with the VMware Workspace ONE UEM product suite is encountering issues when try.ng to enroll .OS devices us.ng basic users. Wh.ch VMware Workspace ONE UEM service or component logs should be gathered by the administrator to determine a root cause?

A.
Console logs
A.
Console logs
Answers
B.
AirWatch Cloud Messaging logs
B.
AirWatch Cloud Messaging logs
Answers
C.
AirWatch Cloud Connector logs
C.
AirWatch Cloud Connector logs
Answers
D.
Device Services logs
D.
Device Services logs
Answers
Suggested answer: D

Explanation:

The VMware Workspace ONE UEM service or component logs that should be gathered by the administrator to determine a root cause are Device Services logs. Device Services is a component of Workspace ONE UEM that handles device enrollment, management, and communication. Device Services also hosts the AWCM service, which is responsible for delivering push notifications to devices. If iOS devices are unable to enroll using basic users, it could indicate that there is a problem with Device Services configuration, connectivity, or synchronization. The administrator should gather and analyze the Device Services logs to identify and troubleshoot the issue.

Which AWCM page would provide a detailed summary of the health of the AWCM service?

A.
/awcm/statistics
A.
/awcm/statistics
Answers
B.
/awcm/status
B.
/awcm/status
Answers
C.
/awcm/healthv2
C.
/awcm/healthv2
Answers
D.
/awcm/healthv1
D.
/awcm/healthv1
Answers
Suggested answer: C

Explanation:

The AWCM page that would provide a detailed summary of the health of the AWCM service is /awcm/healthv2.This page displays various information about the AWCM service, such as version, uptime, memory usage, threads, connections, messages, and errors1. This page can help monitor and diagnose the performance and status of the AWCM service.

A few devices have stopped updating their last seen time within the console After testing with a device, the administrator notices the Intelligent Hub states AWCM is connected. The administrator decides to review the connection flow to determine the cause of the failure?

Which connection flow should be examined to gain this insight?

A.
Device Services connection to DB
A.
Device Services connection to DB
Answers
B.
Device connection to Device Services
B.
Device connection to Device Services
Answers
C.
Device Connection to Console Server
C.
Device Connection to Console Server
Answers
D.
AWCM connection to Device Services
D.
AWCM connection to Device Services
Answers
Suggested answer: B

Explanation:

The connection flow that should be examined to gain this insight is device connection to Device Services. Device Services is a component of Workspace ONE UEM that handles device enrollment, management, and communication. Device Services also hosts the AWCM service, which is responsible for delivering push notifications to devices. If devices have stopped updating their last seen time within the console, it could indicate that there is a problem with device connection to Device Services. The administrator should check and resolve any issues with device connection to Device Services.

receiving a timeout error when accessing files using the VMware Workspace ONF Content application. The administrator needs to gather log files for troubleshooting these issues with the organization's internal file servers and shared SaaS Workspace ONE- UEM

On which component should the administrator enable verbose logging?

A.
UAG (Unified Access Gateway) Edge service
A.
UAG (Unified Access Gateway) Edge service
Answers
B.
Device Services service
B.
Device Services service
Answers
C.
ACC (AirWatch Cloud Connector)
C.
ACC (AirWatch Cloud Connector)
Answers
D.
AWCM (AirWatch Cloud Messaging) service
D.
AWCM (AirWatch Cloud Messaging) service
Answers
Suggested answer: A

Explanation:

The component that the administrator should enable verbose logging on is UAG (Unified Access Gateway) Edge service.UAG is a component that provides secure edge services for Workspace ONE UEM, such as VMware Tunnel, Content Gateway, or Secure Email Gateway2. If users are receiving a timeout error when accessing files using the Workspace ONE Content application, it could indicate that there is a problem with UAG configuration, connectivity, or performance. Enabling verbose logging for UAG can help identify and troubleshoot the issue.

A VMware Workspace ONE 3dministrator is troubleshooting an information in the CloudConnector.log.

Which logging level should the administrator use?

A.
Verbose
A.
Verbose
Answers
B.
Debug
B.
Debug
Answers
C.
Error
C.
Error
Answers
D.
Information
D.
Information
Answers
Suggested answer: A

Explanation:

The logging level that the administrator should use is verbose.Verbose logging provides the most detailed information about the ACC (AirWatch Cloud Connector) service, such as configuration, connectivity, synchronization, and errors2. Verbose logging can help identify and troubleshoot the root cause of the issue with the CloudConnector.log.

Refer to the exhibit- An IT administrator tried to start a remote session using Workspace ONE Assist but received this request timeout error:

What might be the root cause of this issue'?

A.
Workspace ONE Assist agent failed to connect to the Workspace ONE Assist server
A.
Workspace ONE Assist agent failed to connect to the Workspace ONE Assist server
Answers
B.
Workspace ONE Intelligent Hub failed to connect to the Workspace ONE Assist server
B.
Workspace ONE Intelligent Hub failed to connect to the Workspace ONE Assist server
Answers
C.
The devices were connected remotely using the unattended mode in Workspace ONE Assist agent.
C.
The devices were connected remotely using the unattended mode in Workspace ONE Assist agent.
Answers
D.
The Administrator didn't have proper level of access to Workspace ONE Assist's features.
D.
The Administrator didn't have proper level of access to Workspace ONE Assist's features.
Answers
Suggested answer: A

Explanation:

The root cause of this issue is that Workspace ONE Assist agent failed to connect to the Workspace ONE Assist server.The request timeout error indicates that the Workspace ONE Assist agent did not receive a response from the Workspace ONE Assist server within the specified time limit3. This could be due to network issues, firewall settings, or authentication problems. The administrator should check and resolve these issues to enable remote sessions using Workspace ONE Assist.

An organization wants to use VMware Workspace ONE UEM to deploy a new internal application to Android devices. An organization administrator uploads the application installation file into UEM and assigns the application via a smart group Users report the application installation begins on their devices but fails after about ten minutes

What is the most likely cause of this issue?

A.
The application installation file is corrupted.
A.
The application installation file is corrupted.
Answers
B.
The application installation file extension is not supported.
B.
The application installation file extension is not supported.
Answers
C.
The organization's Google integration is misconfigured.
C.
The organization's Google integration is misconfigured.
Answers
D.
The application assignment is misconfigured.
D.
The application assignment is misconfigured.
Answers
Suggested answer: A

Explanation:

The most likely cause of this issue is that the application installation file is corrupted.A corrupted file may cause the application installation to fail or abort on the devices4. The administrator should verify the integrity of the application installation file and upload a new file if needed.

Upon deploying a fresh Unified Access Gateway via the OVF template, the administrator sees the following:

Refer to the exhibit.

The administrator would like to avoid running the VAMI command and reconfiguring the network Which other option to remediate this error message is possible?

A.
Reboot the UAG, press F10, and in the setparams, enter rw init=/bin/bash.
A.
Reboot the UAG, press F10, and in the setparams, enter rw init=/bin/bash.
Answers
B.
Login to the UAG with the root account, and manually modify the Ifconfig.
B.
Login to the UAG with the root account, and manually modify the Ifconfig.
Answers
C.
Redeploy the UAG to ensure that all of the guest property configurations have been configured correctly
C.
Redeploy the UAG to ensure that all of the guest property configurations have been configured correctly
Answers
D.
Power off the UAG, and reconfigure the quest properties to ensure that the information is correct.
D.
Power off the UAG, and reconfigure the quest properties to ensure that the information is correct.
Answers
Suggested answer: C

Explanation:

The other option to remediate this error message is to redeploy the UAG to ensure that all of the guest property configurations have been configured correctly.The error message indicates that there is a problem with the guest property settings of the UAG appliance, such as network configuration, edge service settings, or certificate settings5. Redeploying the UAG can help fix any errors or inconsistencies in the guest property settings.

Refer to the exhibit. The VMBeans company has created the following organization group (OG) structure:

The administrator at the Logistics OG has the Console Administrator role. Which two smart groups could this administrator manage? (Choose two.)

A.
VMBeans (VMBeans)
A.
VMBeans (VMBeans)
Answers
B.
Logistics Team Central Office
B.
Logistics Team Central Office
Answers
C.
Midwest Rugged
C.
Midwest Rugged
Answers
D.
Sales Android Device
D.
Sales Android Device
Answers
E.
Sales Laptop
E.
Sales Laptop
Answers
Suggested answer: B, C

Explanation:

The administrator at the Logistics OG has the Console Administrator role, which means they can manage all the smart groups that are created in their own OG or below1. Therefore, they can manage the Logistics Team Central Office and Midwest Rugged smart groups, which are both created in the Logistics OG. They cannot manage the VMBeans (VMBeans), Sales Android Device, and Sales Laptop smart groups, which are created in higher OGs.

After deploying an iOS profile, there are several devices that are not showing successful installation. Upon reviewing the troubleshooting logs, the administrator notices that the device has responded with NotNow.

Which action should the administrator take to resolve this status?

A.
Check the AWCM server logs to ensure that the device is connected to Cloud Messaging.
A.
Check the AWCM server logs to ensure that the device is connected to Cloud Messaging.
Answers
B.
Send several push notifications to the device in order to allow processing of profiles
B.
Send several push notifications to the device in order to allow processing of profiles
Answers
C.
Contact the user, and ensure the iOS device is unlocked and powered on.
C.
Contact the user, and ensure the iOS device is unlocked and powered on.
Answers
D.
Re-push the profile to the device since the hang up is on the Workspace ONE UEM side
D.
Re-push the profile to the device since the hang up is on the Workspace ONE UEM side
Answers
Suggested answer: C

Explanation:

The action that the administrator should take to resolve this status is to contact the user and ensure the iOS device is unlocked and powered on.The NotNow status means that the device has received the profile but has not installed it yet2. This could be because the device is locked, powered off, or has a pending user action. The administrator should ask the user to unlock the device, power it on, and accept any prompts or notifications related to the profile installation.

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