A support engineer is assigned to provide maintenance services for an ACP 4200 4.0 system.Which type of organization could the engineer expect to be assigned to?

Large Enterprises & Service Providers

To get a visualization of the hardware components, and their positions in the ACP 4200 rack, which management application can an engineer use?

vCenter Client in Flash modeD. vCenter Client in HTML5 mode:

A support engineer logs into the System Manager (SMGR) application on an ACP 4.0 system with the intention of checking VPFM warning messages for the VSP switch. The engineer is unable to see the VPFM link in SMGR.What could be causing this Problem?

The engineer's SMGR account has insufficient access privileges to launch VPFM.

The VPFM link was removed from SMGR as part of the upgrade of the system to ACP 4.0.

The engineer's SMGR account has insufficient access privileges to launch VPFM.

The VPFM link has been renamed as Orchestrator in ACP 4.0.

The engineer should connect to VPFM directly and not through SMGR.

A support engineer is tasked to power down a VSP switch using the management tools available for the ACP 4200.Which statement is true about how the engineer would accomplish this task?

Login to Enterprise Device Manager and use the chassis power down option.

Login to Servertech PDU Web Interface and use the outlet control option.

This can only be done if the engineer is on-site to switch off the VSP’s power switch.

This can only be done if the engineer is on-site to remove the VSP’s power cable.

What is the primary purpose or function of Enterprise Device Manager (EDM)?

EDM is the device management software application for Extreme Network's VSP platforms.

EDM provides an interface for administrator to monitor the health of the Nimble Storage array in a single pane and allows them to make changes to storage, protection, access, and performance configuration.

EDM provides access to HP Proliant Servers’ out-of-band management facilities. It allows for control and monitoring of HP servers.

EDM is the device management software application for Extreme Network's VSP platforms.

EDM provides a robust web interface which allows for monitoring of the ServerTech PDU and control of its individual power outlet.

To use the Management Server Console (MSC) as their time source, how would the engineer configure the ESXi hosts?

Login to the MSC, set Services > Time configuration > NTP Clients = IP addresses of the ESXi hosts.

Login to the MSC, run the time _configuration.bat script.

Login to the MSC, set Services > Time configuration > NTP Clients = IP addresses of the ESXi hosts.

Login to the ESXi Hosts using the CLI, run the time_configuration.sh script.

Login to vCenter server using the Web UI, set host > manage > Time configuration = IP address of the MSC.

A support engineer is experiencing some difficulty correlating the error messages and logs from different systems in the ACP 4200.What should the engineer do to fix this problem?

Manually synchronize the time on all the ACP systems to a correct vCenter.

Use the VMware integrated time server to supply time to all systems.

Manually synchronize the time on all the ACP systems to a correct vCenter.

Use the MSC NTP service tied to external NTP time servers to synchronize the time on all systems.

The VSP switches have NTP servers built into them, and all other systems can use NTP to synchronize to them.

As part of the upgrade of a PodFX 3.1 system to ACP 4200 4.0, a support engineer is tasked with upgrading the ESXi hosts to VMware ESXi 6.5.Where would the engineer obtain the necessary upgrade files?

From the ACP 4.0 Upgrade DVD media

From the VMware support website

From the ACP 4.0 Upgrade DVD media

A junior support engineer has been told by the support manager that summary status information for the ACP 4200 can be found in the Dashlets.Where would the engineer go to view this information?

Login to Avaya Orchestrator’s Homepage.

Login to Avaya Orchestrator’s ACP Configuration Wizard link.

Login to Avaya Orchestrator’s Homepage.

Login to the Management Server Console’s Desktop.

Login to the Management Server Console’s ACP Configuration Wizard link.

Which functionality does Management Server Console (MSC) provide?

Layered dashboards for health monitoring, diagnostics, performance, analytics and reporting

Common installation, upgrade and infrastructure maintenance tasks on the ACP 4200, and delivery of all the software and firmware binaries including main releases and patches for ACP 4200 B. MIB browser and MIB query tool which can be used to browse and query the MIB

Discovery and visualization of all ACP 4200 components including routers, switches, Avaya Aura® servers and applications, storage arrays, IP telephones, Avaya Session Border controllers, Media gateways and VM hosts.

Layered dashboards for health monitoring, diagnostics, performance, analytics and reporting

A support engineer is upgrading a PodFX 3.1 system to ACP 4200 4.0, and is upgrading the VMware vCenter Server from Release 6.0 to Release 6.5. Which three tasks are required as part of the upgrade process? (Choose three.)

Identify the IP address and root account credentials of the ESXi host where the current vCenter Server appliance resides.

Obtain the VMware vCenter Server 6.5 upgrade file.

Identify the IP address and root account credentials of the ESXi host where the new vCenter Server appliance will be deployed.

Replace the old HP server with a new HP DL360 D10 server.

Identify the IP address and root account credentials of the ESXi host where the current vCenter Server appliance resides.

Obtain the VMware vCenter Server 6.5 license file.

Obtain the VMware vCenter Server 6.5 upgrade file.

Identify the IP address and root account credentials of the ESXi host where the new vCenter Server appliance will be deployed.

A support engineer is upgrading a PodFX 3.1 system to ACP 4200 4.0. When upgrading the HPE server firmware, the support engineer uses the iLO web interface’s remote console to run the update tool. After several minutes, the engineer notices that the remote console does not show any display, and in the lower left-hand corner it displays “No Video”.Which statement describes the action that the engineer would take?

Using the iLO web interface, power on the server using the Power On: Momentary Press button.

Using the iLO web interface, disable the server’s screen saver function.

Using the iLO web interface, power on the server using the Power On: Momentary Press button.

Using the iLO web interface, reboot the server using the Power Cycle: Server Reboot option.

Use the remote control when it reappears after the server automatically reboots.

To view a graphical representation of the ACP 4200 and its individual components, where would a support engineer navigate?

Pod Visualization Manager > Home Dashboard

Servertech PDU Web Interface > Equipment View

Avaya Orchestrator > Rack Dashboard

A support engineer is upgrading a PodFX 3.1 system to ACP 4200 4.0. The system has two pairs of ServerTech PDUs.Which statement about the PDU firmware file describes the upgrade process that the engineer needs to follow?

It will need to be uploaded to one PDU. This PDU will then distribute the file to the remaining 3 PDUs.

It will need to be uploaded to all 4 PDUs.

It will need to be uploaded to each PDU Management Web Interface.

It will need to be uploaded to one PDU. This PDU will then distribute the file to the remaining 3 PDUs.

It will need to be uploaded to Orchestrator. Orchestrator will then distribute the file to the 4 PDUs.

Which two statements describe Product Support Notices (PSNs) from Avaya? (Choose two.)

PSNs provide information about issues that have been reported.

PSNs may contain potential fixes or workarounds.

PSNs provide information about issues that have been reported.

PSNs are typically issued along with the Release Notes of a product.

PSNs may contain potential fixes or workarounds.

PSNs are only available on the psn.avaya.com web site.

When performing a BIOS or firmware upgrade on physical host servers, why is it important to have vSphere access?

VMs must be shut down before the process.

The VMs must be restarted before the upgrade process.

vSphere is needed to shut down the physical server.

VMs must be shut down before the process.

The server must be placed in maintenance mode before the upgrade.

A customer called saying vMotion is not working as expected.To determine the issue, what is the first thing you would try?

Shut down and restart both hosts.

From one of the Hosts, try to ping the vMotion VMKernel of the “Destination” Host.

Place both hosts in maintenance mode, then restart once completed.

Shut down and restart both hosts.

What does it mean when a support engineer clicks on the Latest Alerts link in Orchestrator and finds that there are no alerts listed?

There are no Hosts or Services that are currently in Warming or Critical state.

There are no Hosts or Services that have been in Warning or Critical state in the past 7 days.

There are no Hosts or Services that have been in Warning or Critical state in the past 24 hours.

There are no Hosts or Services that have been in Warning or Critical state in the past 4 hours.

There are no Hosts or Services that are currently in Warming or Critical state.

While configuring the MSC to use NTP you see the NTP synching fail.What is the most common cause of this problem?

The VSPs are rejecting the NTP messages.

The NTP server is installed outside of the ACP 4200.

The customer has a firewall between the MSC and the customer’s NTP server.

For the HP Server iLO interface, where is the default password located?

Default Password is MAC Address

You are receiving High Availability warnings in the vSphere client.To resolve the issue, what would you try first?

Ensure Storage Array is reachable from VSP.

In the cluster, check cabling between server and storage array.

Right-click each Host in the cluster and select Reconfigure for HA.

A support engineer logs into Avaya Orchestrator and clicks on the Service Availability icon for the Power Supply of a G450 device.What information is the engineer looking for?

The current state of the power supply (OK, Warning, Unknown or Critical).

The amount power (in Watts) that the power supply is using.

A percentage breakdown of the state of the power supply (OK, Warning, Unknown or Critical) over a period of time.

A list of other services that are available for the G450 device.

You notice that Orchestrator is unable to automatically discover a new HP DL360 G10 Server that has been added to the ACP.What could be causing this problem?

The Server has not been configured to send SNMP traps and Syslog messages to Orchestrator.

The Server’s firmware has not been patched with the HotFix needed to reply to Orchestrator’s discovery messages.

Orchestrator’s auto-discovery schedule has been left disabled by default.

This is expected as Orchestrator does not automatically discover new devices.

A support engineer is planning to migrate to Avaya Orchestrator from POS Applications.What are three tasks required as part of setting up Orchestrator? (Choose three.)

Change the Web interface’s orchestratoradmin password.

Change the CLI’s root and aoadmin password.

A customer reports that several VMs have become Unreachable or Invalid in vCenter.What would you check or try first to solve this problem?

Shut the host down and restart it.

From the Host, stop and start the monitoring agent.

On the Host, from vCenter, try to re-scan the Datastores.

Place the host in maintenance mode.

Shut the host down and restart it.

A support engineer logs into the System Manager (SMGR) application on an ACP 4.0 system with the intention of checking Orchestrator warning messages for the Nimble Storage system. The engineer is unable to see the Orchestrator link in SMGR.What is causing this problem?

The Orchestrator link was removed from SMGR as part of the upgrade of the system to ACP 4.0.

The engineer’s SMGR account has insufficient access privileges to launch Orchestrator.

The Orchestrator link is labeled as Nagios in ACP 4.0.

The Orchestrator link was removed from SMGR as part of the upgrade of the system to ACP 4.0.

The engineer should connect to Orchestrator directly and not via SMGR.

A PodFX system is being upgraded to ACP 4.0 and Avaya Orchestrator needs to have an IP address assigned.What would Avaya recommend for Orchestrator’s IP address?

Assign an unused IP address in the Management VLAN range for the Orchestrator.

Re-use the PVM IP address for Orchestrator.

Re-use the VPFM IP addresses for Orchestrator.

There is no recommendation on which IP address to use for Orchestrator.

Before a switch that has failed can be replaced with a new switch, what needs to be done?

The replacement switch needs to have its configs defaulted.

The remaining switch that is not being replaced needs to have its configs reset to defaults.

The switch can be replaced without any preparation.

The switch needs to have the appropriate backup restored on it.

As part of a routine weekly maintenance test for the ACP 4200, a support engineer has been instructed to verify that the VMotion VMKernels for all ESXi hosts are reachable from each other using pings. During the latest maintenance test, the engineer notices that some of the pings are failing.Which potential impact would this have on the ACP 4200?

The ESXi hosts may not be reachable from vCenter Server appliance.

There will be no impact on the ESXi hosts, but the VSPs may reboot periodically.

vMotion may not work as expected.

The ESXi hosts may not be reachable from vCenter Server appliance.

The ESXi hosts may reboot periodically.

A maintenance window had been scheduled to allow for the upgrade of the firmware of one of the VSP switches in the ACP. However, steps were not taken to avoid receiving unnecessary notifications during this period. As a result, when the upgrade process started the VSP switch shows multiple critical alerts.At this point, what would a support engineer do to reduce the amount of these unwanted alerts?

Use the Mass Acknowledgments feature in Orchestrator.

Use the Post-Event Downtime feature in Orchestrator.

Use the Mass Acknowledgments feature in Orchestrator.

Use the Recurring Downtime feature in Orchestrator.

The engineer will have to wait for the upgrade process to complete.

A maintenance window has been scheduled to allow for the upgrade of the firmware of one of the VSP switches in the ACP.What can be done to avoid receiving unnecessary notifications during this period?

Disable Syslog messages on the VSP switch before performing the upgrade.

Disable SNMP trap notification on the VSP switch before performing the upgrade.

Use the Acknowledgments feature in the Orchestrator to acknowledge any notifications immediately.

Use the Schedule Downtime feature in Orchestrator to schedule period of expected service interruption.

Which key consideration is critical when upgrading an application in your ACP 4200 system?

Ensuring that you have the latest VSP software installed

Ensuring that the application server is able to contact http://support.avaya.com

Validating the customer lifecycle workbook information and updating any undocumented changes that were made

Ensuring that you have the latest VSP software installed

Checking the IP Template for the application information and updating it with any changes made to the application

Service warning alarms are being received by Orchestrator indicating that Port 27 on VSP 4850-1 is down.How would a support engineer determine the equipment that is connected to this port?

Network Diagram in the Lifecycle Workbook

Switch Wiring tab in the Lifecycle Workbook

What would a support engineer expect to find when using MSC to support, troubleshoot and maintain the ACP 4200 4.0?

VMware vSphere client application for VMware 6.5

All current and previous license files

VMware vSphere client application for VMware 6.5

What is the first step in upgrading the VSP switches in an Avaya ACP 4200?

Verify connectivity to NTP server.

Avaya 76940X Practice Test 1 - Free Online Exam Prep & Questions

A support engineer is tasked with working on an ACP 4200 4.0 system.

Which three pieces of equipment would the engineer expect to find in the rack that will differentiate the system from an earlier release of PodFx 3.X or CPOD 2.X? (Choose three.)

A.

Dell R601 Servers

B.

VSP 4824

C.

HP Nimble Storage CS1000

D.

HP Proliant DL360 G10 Servers

E.

VSP 7254

Avaya 76940X Practice Test 1

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