ExamGecko
Home / SAP / C_C4H51_2405 / List of questions
Ask Question

SAP C_C4H51_2405 Practice Test - Questions Answers, Page 3

Add to Whishlist

List of questions

Question 21

Report Export Collapse

What must you consider when you want to upload master data to SAP Service Cloud using templates?

Note: There are 2 correct answers to this question.

Data can be loaded or changed only once.

Data can be loaded or changed only once.

You'll need to create an initial file based on predefined fields.

You'll need to create an initial file based on predefined fields.

You'll need to cleanse the legacy data.

You'll need to cleanse the legacy data.

The migration run requires an approval from SAP Cloud Support.

The migration run requires an approval from SAP Cloud Support.

Suggested answer: B, C
asked 31/10/2024
Sathish M
54 questions

Question 22

Report Export Collapse

Which master data is synchronized bidirectionally between SAP S/4HANA and SAP Service Cloud?

Account

Account

Product

Product

Account hierarchy

Account hierarchy

Employee

Employee

Suggested answer: A
asked 31/10/2024
Gilbert Ciepluch
60 questions

Question 23

Report Export Collapse

Which function should be enabled in the account master to block the release of external follow-up documents to SAP S/4HANA?

Delivery blocking

Delivery blocking

Prospect blocking

Prospect blocking

Sales support blocking

Sales support blocking

Credit limit check

Credit limit check

Suggested answer: B
asked 31/10/2024
Joe Evanchak
46 questions

Question 24

Report Export Collapse

Which action should an administrator take to get a system bug fixed within SAP Service Cloud?

Implement the provided Hot Fix number.

Implement the provided Hot Fix number.

Create an incident.

Create an incident.

Report a ticket.

Report a ticket.

Send an email to SAP Cloud Support.

Send an email to SAP Cloud Support.

Suggested answer: B
asked 31/10/2024
michael brooks
40 questions

Question 25

Report Export Collapse

Which elements are used to calculate the due dates defined in service level agreements (SLAs)? Note: There are 2 correct answers to this question.

Maintenance plan

Maintenance plan

Service contract

Service contract

Operating hours

Operating hours

Working calendar

Working calendar

Suggested answer: C, D
asked 31/10/2024
Ted Kang
44 questions

Question 26

Report Export Collapse

When an end user logs an incident in SAP Service Cloud, what can the administrator do to manage the incident? Note: There are 2 correct answers to this question.

Change the priority to Escalated.

Change the priority to Escalated.

Set the action to Propose Solution.

Set the action to Propose Solution.

Maintain the Incident Context.

Maintain the Incident Context.

Push the incident to SAP Service Cloud support.

Push the incident to SAP Service Cloud support.

Suggested answer: A, B
asked 31/10/2024
Thembinkosi Sibiya
40 questions

Question 27

Report Export Collapse

Which category types can be used when creating a Service Catalog? Note: There are 3 correct answers to this question.

Process category

Process category

Warranty category

Warranty category

Maintenance category

Maintenance category

Incident category

Incident category

Cause category

Cause category

Suggested answer: A, B, C
asked 31/10/2024
Patrick Herrington
45 questions

Question 28

Report Export Collapse

Which options can be used to control the access rights of a user? Note: There are 2 correct answers to this question.

Create territory hierarchy levels

Create territory hierarchy levels

Remove the personal data from the business user

Remove the personal data from the business user

Assign employee to an organizational unit

Assign employee to an organizational unit

Assign restriction rules

Assign restriction rules

Suggested answer: C, D
asked 31/10/2024
Parker Perry
39 questions

Question 29

Report Export Collapse

You are setting up an organizational structure for a new implementation. Which actions can you take while performing this task?

Note: There are 2 correct answers to this question.

Make sure an organizational node can only be set up with a replication process from the back end.

Make sure an organizational node can only be set up with a replication process from the back end.

Make sure that each organizational unit can have only one function at a time.

Make sure that each organizational unit can have only one function at a time.

Use the Reporting Line function for selection.

Use the Reporting Line function for selection.

Assign an employee to several organizational units.

Assign an employee to several organizational units.

Suggested answer: C, D
asked 31/10/2024
Hairul Isman Abdul Gaffar
43 questions

Question 30

Report Export Collapse

Which key scoping elements can be defined under the Business Configuration work center in SAP Service Cloud?

Countries, scoping, activating dashboard designer

Countries, scoping, activating dashboard designer

Countries, scoping, live activity configuration

Countries, scoping, live activity configuration

Countries, business processes, integrations

Countries, business processes, integrations

Countries, business processes, business users

Countries, business processes, business users

Suggested answer: C
asked 31/10/2024
Reginald Curtis Jr
41 questions
Total 80 questions
Go to page: of 8