SAP C_C4H51_2405 Practice Test - Questions Answers, Page 6

List of questions
Question 51

In the ticket, no warranty is determined for a registered product. What might be the cause?
Note: There are 2 correct answers to this question.
Question 52

Which actions are required to allow contract management in SAP Service Cloud? Note: There are 2 correct answers to this question.
Question 53

Which of the following objects can you assign to an installed base? Note: There are 2 correct answers to this question.
Question 54

What are the main uses for warranty management in SAP Service Cloud? Note: There are 2 correct answers to this question.
Question 55

Which actions are necessary to use installed bases in service tickets? Note: There are 2 correct answers to this question.
Question 56

Which actions are prerequisites to implement registered products? Note: There are 2 correct answers to this question.
Question 57

Which object can be used within ticket creation to automatically determine the registered product?
Question 58

Which tools can you use to dispatch a service technician to an open ticket? Note: There are 3 correct answers to this question.
Question 59

Your customer has determined that one of their products has a known fault. They would like to ensure that all tickets with that product be automatically assigned to the escalation team.
Which feature of SAP Service Cloud would you use to perform this action?
Question 60

Which elements can be used to determine the reaction time in service level agreements? Note: There are 2 correct answers to this question.
Question