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SAP C_SIGPM_2403 Practice Test - Questions Answers, Page 4

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What is a key driver of the experience a customer has while interacting with a company?

A.

The internal process costs

A.

The internal process costs

Answers
B.

The complexity of the customer journey

B.

The complexity of the customer journey

Answers
C.

Multiple customer surveys

C.

Multiple customer surveys

Answers
D.

Many contact persons for different topics

D.

Many contact persons for different topics

Answers
Suggested answer: B

Which sections can be added to a journey model in the SAP Signavio Journey Modeler? Note: There are 3 correct answers to this question.

A.

IT Systems

A.

IT Systems

Answers
B.

Linked processes

B.

Linked processes

Answers
C.

Reports

C.

Reports

Answers
D.

Touchpoints

D.

Touchpoints

Answers
E.

Attributes

E.

Attributes

Answers
Suggested answer: A, B, D

What does a good customer experience have an influence on? Note: There are 3 correct answers to this question.

A.

Customer loyalty

A.

Customer loyalty

Answers
B.

Brand status

B.

Brand status

Answers
C.

Legal compliance

C.

Legal compliance

Answers
D.

Customer service costs

D.

Customer service costs

Answers
E.

Cross & upselling

E.

Cross & upselling

Answers
Suggested answer: A, B, D

Which Hit Policy will sum or count results?

A.

Collect Order

A.

Collect Order

Answers
B.

Priority

B.

Priority

Answers
C.

Rule Order

C.

Rule Order

Answers
D.

Output Order

D.

Output Order

Answers
Suggested answer: A

Which Hit Policy allows more than one hit, but limits the result to the output with the highest preference?

A.

First

A.

First

Answers
B.

Any

B.

Any

Answers
C.

Unique

C.

Unique

Answers
D.

Priority

D.

Priority

Answers
Suggested answer: D

Which of the following act as input data for a decision table? Note: There are 2 correct answers to this question.

A.

An automatic decision

A.

An automatic decision

Answers
B.

A decision requirement

B.

A decision requirement

Answers
C.

A decision gateway

C.

A decision gateway

Answers
D.

A sub-decision

D.

A sub-decision

Answers
Suggested answer: B, D

Which of these are possible inputs for a decision table? Note: There are 3 correct answers to this question.

A.

Enumeration

A.

Enumeration

Answers
B.

Attributes

B.

Attributes

Answers
C.

Date

C.

Date

Answers
D.

Knowledge Source

D.

Knowledge Source

Answers
E.

Text

E.

Text

Answers
Suggested answer: A, C, E

How should a decision diagram be named?

Note: There are 3 correct answers to this question.

A.

Activity style

A.

Activity style

Answers
B.

Output style

B.

Output style

Answers
C.

Passive style

C.

Passive style

Answers
D.

questio n style

D.

questio n style

Answers
E.

Decision style

E.

Decision style

Answers
Suggested answer: A, B, D

What are ways to verify that a model is complete and consistent? Note: There are 3 correct answers to this question.

A.

Use the Diagram comparison

A.

Use the Diagram comparison

Answers
B.

Use the Test lab

B.

Use the Test lab

Answers
C.

Use the 'check' option within the Decision table

C.

Use the 'check' option within the Decision table

Answers
D.

Use the Simulation tool

D.

Use the Simulation tool

Answers
E.

Use the Syntax check

E.

Use the Syntax check

Answers
Suggested answer: B, C, D

What does the DMN Test Lab perform?

Note: There are 3 correct answers to this question.

A.

Validates that diagrams are consistent

A.

Validates that diagrams are consistent

Answers
B.

Connects to SAP Signavio Process Goverance

B.

Connects to SAP Signavio Process Goverance

Answers
C.

Checks expected results against calculated results

C.

Checks expected results against calculated results

Answers
D.

Links to BPMN diagrams

D.

Links to BPMN diagrams

Answers
E.

Keeps track of previous tests for comparison

E.

Keeps track of previous tests for comparison

Answers
Suggested answer: A, C, E
Total 60 questions
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