A business analyst (BA) has been asked to develop a plan to complete the associated business analysis activities for a project in which an organization is switching from a manual to an automated process for receiving payments. As the final step in developing the plan, which technique will the BA use?

Functional Decomposition for the current initiative

Lessons learned from previous initiatives

Process modelling from previous initiatives

A business analyst (BA) has been asked to develop a plan to complete the associated business analysis activities for a project in which an organization is switching from a manual to an automated process for receiving payments. As the final step in developing the plan, which technique will the BA use?

Functional Decomposition for the current initiative

Lessons learned from previous initiatives

Process modelling from previous initiatives

Two business analysts (BAs) are working on a requirement elicitation activity. One BA comes across a checklist that contains stakeholder details such as who are involved, location, group dynamics that are to be considered before beginning the elicitation activity and seeks a clarification from the second B

The other BA explains that these details, along with several other items mentioned in the checklist, are required to:

understand scope of elicitation.

A system owner calls the project team to inquire about a recent change in one of the requirements, and insists that the change was never requested. What should the project team do to investigate the issue?

Check the audit history of changes

Consult with the project manager

Check the audit history of changes

During a requirements elicitation workshop, a stakeholder raises an issue that is outside of the project's scope. The business analyst (BA) facilitating the workshop should:

consider the issue's impact on the project and gain agreement with stakeholders on the next step.

note the issue in the Issue Register to be considered by the Project Manager.

ignore the stakeholder's comment and proceed with the agenda.

consider the issue's impact on the project and gain agreement with stakeholders on the next step.

request the stakeholder to explain the issue further so that possible solutions can be discussed.

An organization prefers to execute projects using an adaptive approach. However, the new project is much more complex than previously executed projects. What will the business analyst (BA) recommend?

Select an extreme programming approach

Review current approach with key stakeholders

Choose an agile programming approach

A business analyst (BA) has been spending the majority of the past week cataloguing the new, removed, and modified components of an upcoming project. What is the main purpose of the BA performing this work?

To establish the key performance indicators

To identify the domain subject matter expert

A business analyst (BA) is developing the requirements for an inventory management system. Some current accounting processes are automated but other departments like purchasing, marketing, sales and distribution departments work in isolation and have a manual process. They extensively use spreadsheets to maintain the transactions and at the end of the day the department managers manually verify and reconcile transactions before supplying the information to the accounting department. In order to verify and validate the elicited requirements, the BA will need to prepare a:

single process model on automation for all stakeholders.

database structure in the viewpoint of the selected stakeholders

list of requirements in a spreadsheet for all stakeholders.

set of process models in the viewpoint of the selected stakeholders.

A stakeholder has requested an extremely detailed resolution to an issue during current state analysis that may consume about 20% of the estimated project effort. How should the business analyst (BA) handle the situation?

Escalate the request to the project manager for reevaluation of the plan

Ask the project sponsor for additional funding

Escalate the request to the project manager for reevaluation of the plan

Spend the required effort to develop the detail

Explain that the degree of effort may not be necessary at this stage

After a walk-through of the requirements specification with the business users, the group determines that five requirements are now mandatory due to new government regulations. What should the business analyst (BA) do following the meeting?

Update the priority of the requirements and record the reason for doing so

Ask the test analyst to ensure that test cases are only written to cover the new requirements

Escalate the decision to the project manager to confirm with all users again

Help the system analyst create a prototype of the requirements to demo to the users

A project to replace a financial system uses a waterfall methodology. Initially, meetings with the project subject matter experts (SMEs) were positive. As the project progressed through the requirements and design phases, the SMEs attended fewer meetings, resulting in a delay to the project build phase. What should the business analyst (BA) have done to prevent the delay?

Selected a different project methodology

Requested new SMEs participate in the project

Modified the governance structure

Engaged in consistent collaboration

A key stakeholder has requested an extensive range of performance measures for a replacement workflow system. A business analyst (BA) has decided to work closely with the stakeholder to validate the performance measures requested. The BA will be ensuring that the performance measures:

align to industry benchmarks gathered for similar solution implementations.

are ether qualitative or quantitative measurements, but not both.

align to industry benchmarks gathered for similar solution implementations.

are written in the correct format. using the agreed standards and terminology.

align with other measures within the broader context of the solution.

A business analyst (BA) is working on a project that has a number of stakeholder conflicts and issues.The BA is finding it difficult to resolve the conflicts and issues effectively. What should the BA do to prevent a similar situation in the future?

Plan business analysis governance

A business analyst (BA) is working on an effort to upgrade a system to take advantage of new technology. Most of the end users with the business knowledge and IT staff with technical knowledge of the system are no longer with the company. What can the BA evaluate to better understand the extent of the effort?

Benefits of upgrading the system

Communication platform to be used

Number of business areas impacted

Collection of performance measures

The director of a furniture store manages a group of skilled carpenters who make furniture from locally available materials. The director decides to automate its inventory processes so that carpenters can place orders for raw materials themselves. A business analyst (BA) is engaged to define the requirements and propose options for commercial off-the-shelf (COTS) inventory management solutions. After meeting with the director, the BA needs to schedule a workshop with the carpenters to:

investigate whether automation is a constant for the end user.

demonstrate some of the proposed products to the end users.

convey the benefits for the automation to the end users.

present the proposed future state to the end users.

The business analyst (BA) is investigating techniques that would be appropriate for determining how and who uses data across the identified processes. Which technique should the BA select?

CRUD (Create, road, update, and delete) matrix

stakeholder list, map, or personas

CRUD (Create, road, update, and delete) matrix

A business owner has marked certain requirements as high priority for the upcoming release. After performing some analysis, the project team concluded that some of these requirements are not actually high priority and can be implemented in later releases. How should the project team proceed with prioritizing requirements?

Consult with the business owner to discuss possible trade-oils

Change the priority of the requirements by performing are ranking

Consult with the business owner to discuss possible trade-oils

Implement the requirements that the project team considers important

Execute the requirements that the business owner identified

A domain subject matter expert (SME) describes a scenario to the business analyst (BA) that may need to be considered for an impending change. The BA and domain SME sketch out the process model for this exception scenario for consideration. What action does the BA take?

Document the elicitation results then verify and validate in a requirements review

Capture and integrate this process model into other appropriate planned outcomes

Plan an observation activity to gain a hands-on understanding of the situation

Document the elicitation results then verify and validate in a requirements review

Review the issue with stakeholders during a follow-up session

A business analyst (BA) is working on a project that has a release date that cannot be changed. The BA engaged with stakeholders and completed the business requirements elicitation task. Upon review with the rest of the project team, it is determined that not all requirements can be implemented by the set deadline. What must the BA do to ensure maximum business value?

Analyze requirements to remove unnecessary components

Ensure test scenarios conform to business requirements

Choose an appropriate format to communicate requirements

Analyze requirements to remove unnecessary components

Align business requirements to organizational strategy

Stakeholders initially agreed to an implementation schedule for a set of reports based on the value to business users. The development team provided a detailed estimate of the time required to develop each report based on the business requirements. What should the business analyst (BA) and the stakeholders do with the estimates?

Revise the business requirements

Write functional report specifications

You are a business analyst in an organization that has recently embraced business analysis as part of its initiative for new projects. In this organization, there is not an organizational standard for tailoring business analysis duties and expectations. Which one of the following best describes the action you should take to begin business analysis?

Work with the appropriate stakeholders to determine how the business analysis work should be completed.

Define the organizational standard first.

Create a business case for the need of organizational standards for business analysis.

Take charge and begin the business analysis activities, but document your approach to serve as a template for future business analysis initiatives.

A new product that is tablet-enabled is being considered to replace an older product to process orders. The data captured is sent to existing downstream applications, which are not being updated. What is the first thing that a business analyst (BA) should consider?

Identifying constraints and dependencies

Developing process and data models

Performing an interface analysis

Identifying constraints and dependencies

A business analyst (BA) is assigned a new project and is beginning to prepare for elicitation. Which task must the BA complete before preparation of the elicitation process can begin?

Collect information on the business need

Gather contact information of stakeholders

Collect information on the business need

An organization's board of directors has funded a new mobile application to support external customers. The business case was developed with emphasis on objectives to broaden the organization's brand and increase customer engagement. The business analyst (BA) is reviewing a group of user stories with the product owner. One of these user stories is: 'As a customer service representative, I need to enter my time on the mobile application so that I can leave work to pick up my sick daughter from school'. The product owner wants to take advantage of this opportunity to provide the staff a way to enter their time away from the office and create an interface to the Payroll application. How must the BA evaluate alignment with the existing scope?

Suggest that the story be included with a change to solution scope or be removed

Add me functionality to the list of requirements

Suggest that the story be included with a change to solution scope or be removed

Ask product owner to rank this user story against the existing product backlog

Review business objectives and determine potential value

IIBA CCBA Practice Test 13 - Free Online Exam Prep & Questions

After an initial project kick-off meeting, the business analyst (BA) determined that the project has a short deadline and a regulatory mandate with stiff penalties for non-compliance. The stakeholders do not want to risk missing the deadline, and management is willing to commit any amount of resources to meet the deadline. Which kind of approach is suitable for the initiative?

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IIBA CCBA Practice Test 13

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