What type of system can a MID Server can be installed on?

Any system inside the customer firewall

What would be the primary use case for creating Javascripts in Event Management?

To create a customized pull connector to retrieve events on behalf of an event source

To automatically populate the Configuration Management Database (CMDB)

To parse a nodename out of your raw event data in an event rule

To run as part of a remediation workflow for IT alerts that fail to execute

The value of the Alert Priority score is a composite of what?

The value of the alert’s category and its relative weight

The value of the alert’s category and its Priority Group

The value of the alert’s Severity and its Priority Group

The value of the alert’s Severity and its relative weight

How would you interpret the following data in the Operational Intelligence Insights Explorer?

win-ces882ierw is one of your customized list of monitored Configuration Items (CIs), but is currently experiencing a low probability of anomalies

win-ces882ierw is one of your hottest Configuration Items (CIs) that is currently experiencing a high probability of anomalies and should be checked immediately

win-ces882ierw is one of your hottest Configuration Items (CIs), but is currently experiencing a low probability of anomalies

win-ces882ierw is one of your customized list of monitored Configuration Items (CIs) that is currently experiencing a high probability of anomalies and should be checked immediately

win-ces882ierw is one of your customized list of monitored Configuration Items (CIs), but is currently experiencing a low probability of anomalies

What are the valid states an alert can be in during its lifecycle?

New, Updating, Waiting, Complete

Open, Updating, Swinging, Closed

You have a system configured with a MID Web Server using Basic authentication to enable Operational Management Intelligence (OI) to push raw metric data to the MID Server. No data is getting through to the MID Server.What is the most likely cause of the issue?

The MID Web Server needs to be Restarted

The MID Web Server needs to be Started

An invalid secret key is being passed in the header information of the URL for the REST request

An invalid password is set in the MID Web Server Context

By default, the Alert Console displays what type of alerts?

All Primary and Secondary Open alerts with a Severity of Critical, Major, Minor, and Warning that are not in Maintenance mode

All Primary, Open alerts and anomaly alerts with a Severity of Critical, Major, Minor, and Warning that are not in Maintenance mode

All Primary and Secondary Open alerts and anomaly alerts with a Severity of Critical, Major, Minor, and Warning that are not in Maintenance mode

All Primary alerts with a Severity of Critical, Major, Minor, Warning that are not in Maintenance mode

All Primary, Open alerts with a Severity of Critical, Major, Minor, and Warning that are not in Maintenance mode

All Primary and Secondary Open alerts with a Severity of Critical, Major, Minor, and Warning that are not in Maintenance mode

Which are recommended best practices for Event Management? (Choose three.)

Promote all events to alerts during initial implementation until you fully understand which should be ignored.

Filter out events at source rather than in the ServiceNow instance.

Ignore all non-critical events during initial implementation to streamline processing; add alerts over time as time and resources allow.

Filter out events on ServiceNow Instance for easier consolidation and aggregation.

Promote all events to alerts during initial implementation until you fully understand which should be ignored.

Filter out events at source rather than in the ServiceNow instance.

Base-line “normal-state” events to filter out background noise.

Ignore all non-critical events during initial implementation to streamline processing; add alerts over time as time and resources allow.

For an incoming event with a matching message key, what allows an existing alert to be automatically closed?

In the event rule, set the Severity to -1

In the event rule, set the Severity to 0

In the alert rule, set the Severity to 0

In the alert rule, set the Severity to -1

In the event rule, set the Severity to -1

A support agent resolves an incident associated with an alert, but the alert does automatically close even though the evt_mgmt.incident_closes_alert property is set appropriately to close the alert.What is the most likely cause of this issue?

The support agent does not have the evt_mgmt_user role.

The support agent only has the evt_mgmt_admin role.

The support agent has the evt_mgmt_operator role, but not the evt_mgmt_user role.

The support agent has the evt_mgmt_user role, but not the evt_mgmt_operator role.

What are the two most accurate statements regarding the ServiceNow CMDB (configuration management database) and CIs (configuration items)?

The CMDB is a dynamic list that tracks both the CIs within your platform and the relationship between those items.

A CI is any component within your infrastructure that needs to be managed in order to deliver Services.

The CMDB is a series of tables that contain only key hardware components located in critical paths within your platform that must be managed.

The CMDB is a dynamic list that tracks both the CIs within your platform and the relationship between those items.

All CIs stored in the CMDB must have an assigned IP address within your infrastructure.

A CI is any component within your infrastructure that needs to be managed in order to deliver Services.

By default, Event Management tries to bind an alert to CI (configuration item), by matching the node name in the event to which three items in the CMDB (configuration management database)?

CI name, Fully qualified domain name, IP or MAC address

CI name, Webserver name, IP or MAC address

CI name, Fully qualified domain name, SSH public host keys

System class name, Fully qualified domain name, IP or MAC address

If more than one event rule applies to a particular event or metric, which of the event rules will run based upon the Order of execution number?

All event rules will run, from the highest to the lowest Order of execution numbers.

Only the event rule with the highest Order of execution number will run.

Only the event rule with the lowest Order of execution number will run.

All event rules will run, from the lowest to the highest Order of execution numbers.

All event rules will run, from the highest to the lowest Order of execution numbers.

What two key steps must be performed after creating a new connector instance? (Choose two.)

Assign a MID Server to the connector

Enter credentials for the connector

A customer informs you that they already have monitoring and event management tools.Which of the following describes the extra value that ServiceNow Event Management provides?(Choose four.)

ServiceNow Event Management Alerts, Incidents, Problems, and changes are automatically correlated with CIs and Business Services that can be visualized in Business Service maps.

ServiceNow Event Management manages relationships between alerts and related incidents to maintain an end-to-end event management lifecycle.

ServiceNow Event Management provides a business-centric platform and single system of record for service monitoring and remediation results, to better control and manage performance and availability.

ServiceNow Event Management utilizes the power of integration with leading monitoring systems to automatically create actionable alerts.

ServiceNow Event Management Alerts, Incidents, Problems, and changes are automatically correlated with CIs and Business Services that can be visualized in Business Service maps.

ServiceNow Event Management manages relationships between alerts and related incidents to maintain an end-to-end event management lifecycle.

ServiceNow Event Management provides a business-centric platform and single system of record for service monitoring and remediation results, to better control and manage performance and availability.

ServiceNow Event Management provides state-of-the-art performance monitoring capabilities across a wide array of different types of infrastructures.

ServiceNow Event Management utilizes the power of integration with leading monitoring systems to automatically create actionable alerts.

You have an event with a Source of ‘Trap from Enterprise 111’, but the alert created for this event shows a Source of ‘Oracle EM’. If you want to change what this is set to, where in the event rule would you do this?

Transform and Compose Alert Output lab

What applications are included in the ITOM Health product?

Event Management and Operational Intelligence

What is one of the main benefits of using Event Management and Operational Intelligence?

To proactively warn against possible service outages using a range of advanced predictive machine learning methods.

To improve service availability by helping IT staff pinpoint service issue causes and evaluate the impact of planned changes.

To increase service agility and produce fast, predictable results by automating manual, routine, error-prone tasks.

To rapidly configure and launch secure, agentless discovery of hardware and software resources and their relationships.

To proactively warn against possible service outages using a range of advanced predictive machine learning methods.

MID Servers provide important functions in your ITOM Health deployment.What does MID stand for?

Management, Instrumentation, and Discovery

Messaging, Integration, and Data

Monitoring, Insight, and Domain

Maintenance, Information, and Distribution

ServiceNow CIS-EM Practice Test 1 - Free Online Exam Questions 1-40

When creating an alert management rule, where would you specify a workflow to resolve a given condition?

From the Remediation tab

From the Actions tab

From the Launcher tab

In the Related Links section

Comment (0)

ServiceNow CIS-EM Practice Test 1

Question

ServiceNow CIS-EM Practice Tests

Practice Tests