Home / ServiceNow / CIS-EM

ServiceNow CIS-EM Practice Test - Questions Answers, Page 2

Question list

List of questions

Question 11

(0)

What are the valid states an alert can be in during its lifecycle?

Question 12

(0)

What Event Management module allows for configuration of automatic task creation?

Question 13

(0)

You have a system configured with a MID Web Server using Basic authentication to enable Operational Management Intelligence (OI) to push raw metric data to the MID Server. No data is getting through

Question 14

(0)

In the event table, which field maps the external attributes from the target system?

Question 15

(0)

By default, the Alert Console displays what type of alerts?

Question 16

(0)

Which are recommended best practices for Event Management? (Choose three.)

Question 17

(0)

For an incoming event with a matching message key, what allows an existing alert to be automatically closed?

Question 18

(0)

A support agent resolves an incident associated with an alert, but the alert does automatically close even though the evt_mgmt.incident_closes_alert property is set appropriately to close the alert.

Question 19

(0)

What are the two most accurate statements regarding the ServiceNow CMDB (configuration management database) and CIs (configuration items)?

Question 20

(0)

What would you use as a central location to explore the CMDB class hierarchy, CI table definitions, and CIs?

Question 11

What are the valid states an alert can be in during its lifecycle?

Open, Reopen, Flapping, Closed

New, Updating, Waiting, Complete

Open, Updating, Swinging, Closed

Open, Warning, Flapping, Clear

Show Answer Comment (0)

Question 12

What Event Management module allows for configuration of automatic task creation?

Alert management rules

Task rules

Event rules

Alert correlation rules

Show Answer Comment (0)

Question 13

What is the most likely cause of the issue?

The MID Web Server needs to be Restarted

The MID Web Server needs to be Started

An invalid secret key is being passed in the header information of the URL for the REST request

An invalid password is set in the MID Web Server Context

Show Answer Comment (0)

Question 14

In the event table, which field maps the external attributes from the target system?

Resource

Description

Source

Additional Information

Show Answer Comment (0)

Question 15

By default, the Alert Console displays what type of alerts?

All Primary, Open alerts and anomaly alerts with a Severity of Critical, Major, Minor, and Warning that are not in Maintenance mode

All Primary and Secondary Open alerts and anomaly alerts with a Severity of Critical, Major, Minor, and Warning that are not in Maintenance mode

All Primary alerts with a Severity of Critical, Major, Minor, Warning that are not in Maintenance mode

All Primary, Open alerts with a Severity of Critical, Major, Minor, and Warning that are not in Maintenance mode

All Primary and Secondary Open alerts with a Severity of Critical, Major, Minor, and Warning that are not in Maintenance mode

Show Answer Comment (0)

Question 16

Which are recommended best practices for Event Management? (Choose three.)

Filter out events on ServiceNow Instance for easier consolidation and aggregation.

Promote all events to alerts during initial implementation until you fully understand which should be ignored.

Filter out events at source rather than in the ServiceNow instance.

Base-line “normal-state” events to filter out background noise.

Ignore all non-critical events during initial implementation to streamline processing; add alerts over time as time and resources allow.

Show Answer Comment (0)

Question 17

For an incoming event with a matching message key, what allows an existing alert to be automatically closed?

In the event rule, set the Severity to 0

In the alert rule, set the Severity to 0

In the alert rule, set the Severity to -1

In the event rule, set the Severity to -1

Show Answer Comment (0)

Question 18

A support agent resolves an incident associated with an alert, but the alert does automatically close even though the evt_mgmt.incident_closes_alert property is set appropriately to close the alert.

What is the most likely cause of this issue?

The support agent does not have the evt_mgmt_user role.

The support agent only has the evt_mgmt_admin role.

The support agent has the evt_mgmt_operator role, but not the evt_mgmt_user role.

The support agent has the evt_mgmt_user role, but not the evt_mgmt_operator role.

Show Answer Comment (0)

Question 19

What are the two most accurate statements regarding the ServiceNow CMDB (configuration management database) and CIs (configuration items)?

The CMDB is a series of tables that contain only key hardware components located in critical paths within your platform that must be managed.

The CMDB is a dynamic list that tracks both the CIs within your platform and the relationship between those items.

All CIs stored in the CMDB must have an assigned IP address within your infrastructure.

A CI is any component within your infrastructure that needs to be managed in order to deliver Services.

Show Answer Comment (0)

Question 20

What would you use as a central location to explore the CMDB class hierarchy, CI table definitions, and CIs?

CI Remediations

CI Relation Types

CI Identifiers

Process to CI Type Mapping

CI Class Manager

Show Answer Comment (0)

Total 92 questions

1 2 3 4 5

Go to page: of 10

ServiceNow CIS-EM Practice Test - Questions Answers, Page 2

Question list

List of questions

Question 11

(0)

Question 12

(0)

Question 13

(0)

Question 14

(0)

Question 15

(0)

Question 16

(0)

Question 17

(0)

Question 18

(0)

Question 19

(0)

Question 20

(0)

Related questions

Question