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ServiceNow CIS-EM Practice Test - Questions Answers, Page 5

Question list

List of questions

Question 41

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Which is not a valid method for accessing alert intelligence?

Question 42

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To determine the top incidents for the CI associated with an alert, where is the best place to look?

Question 43

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Agent Client Collector is built on what framework that enables you to adopt and extend monitoring checks from the community?

Question 44

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Based on the information shown, which of the following three alerts should be processed first?

Question 45

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Question 46

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What makes all ServiceNow metrics, tasks, services, configuration items, assets, people, locations, and information a single system of record for IT and business processes?

Question 47

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You have a very large networking environment and have noticed that your event notifications are either not being triggered or are delayed. What are best options to try to resolve this issue? (Choos

Question 48

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What event value will auto close an alert?

Question 49

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Given the following Impact settings and Alerts in a three node cluster that makes up the components of a Business Service, what is the overall service health of this Business Service?

Question 50

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What does Operational Intelligence proactively identify before they cause service outages?

Question 41

Which is not a valid method for accessing alert intelligence?

In the right-click menu of an alert list, select Open in Workspace

By appending/workspace to your instance URL

The application navigator Alerts Console menu item

The application navigator Alert Intelligence menu item

Within an open alert record, click the Open in Workspace button

Select the Lists tab in operator workspace

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Question 42

To determine the top incidents for the CI associated with an alert, where is the best place to look?

Alert Insights

Incident List View

CMDB Health Dashboard

Event Management Overview page

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Question 43

Agent Client Collector is built on what framework that enables you to adopt and extend monitoring checks from the community?

Icinga

Sensu

SolarWinds

Nagios

Zabbix

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Question 44

Based on the information shown, which of the following three alerts should be processed first?

The Alert Priority score 3106020.001 was calculated according to the following factors, ordered by their respective priority (2018-06-01 19:34:01 GMT) Category (Score, Weight)

Business services – (3.0, 1000000)

Severity – (1.0, 100000)

CI type – (60.0, 100) 4. Role – (2.0, 10)

Secondary – (0)

State – (1.0, 0.001)

The Alert Priority score 4406020.001 was calculated according to the following factors, ordered by their respective priority (2018-05-31 20:04:47 GMT) Category (Score, Weight)

Business services – (4.0, 1000000.0)

Severity – (4.0, 100000.0)

CI type – (60.0, 100.0)

Role – (2.0, 10.0)

Secondary – (0)

State – (1.0, 0.001)

The Alert Priority score 3306020.001 was calculated according to the following factors, ordered by their respective priority (2018-05-31 19:56:54 GMT) Category (Score, Weight)

Business services – (3.0, 1000000.0)

Severity – (3.0, 100000.0)

CI type – (60.0, 100.0)

Role – (2.0, 10.0)

Secondary – (0)

State – (1.0, 0.001)

They should be processed in the order in which they were received.

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Question 45

Applying recommended Event Management best practice guidelines, which of the following events should generate an alert?

Every event should generate an alert so you have the opportunity to resolve them all.

Only events that necessitate action should generate an alert.

Only the most critical events on every CI in the CMDB should generate an alert.

Every event on every critical CI in the CMDB should generate an alert.

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Question 46

What makes all ServiceNow metrics, tasks, services, configuration items, assets, people, locations, and information a single system of record for IT and business processes?

ServiceNow is installed within your datacenter providing you complete control

All applications are built on the Oracle database standard, providing uniformity across products

All applications that are built by ServiceNow utilize the same data model and code base

ServiceNow runs on supported Windows servers and is managed through Windows Update

A single table houses all data elements within ServiceNow

ServiceNow utilizes the AWS MariaDB cloud database structure, providing a single system of record

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Question 47

You have a very large networking environment and have noticed that your event notifications are either not being triggered or are delayed.

What are best options to try to resolve this issue? (Choose two.)

Ensure all Event Management – process events jobs are set to a Ready state

Verify that the Bucket field in the event table is set to zero (0)

Add additional event processor jobs

Ensure multi-node event processing is disabled

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Question 48

What event value will auto close an alert?

Severity of -1/OK

Type of Clear

Resolution State of Closing

Resolution State of Clear

Severity of 0/Clear

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Question 49

Given the following Impact settings and Alerts in a three node cluster that makes up the components of a Business Service, what is the overall service health of this Business Service?