When using transfer orders to move multiple assets from a single stockroom to another, how should each asset be listed?

Each asset should be listed as a transfer order line on the transfer order

Each asset should be listed in a transfer order task on the transfer order

Each asset should be listed as a transfer order line on the transfer order task

Each asset should be listed in an individual transfer order

What happens to the associated assets when you cancel a transfer order line on a transfer order?

The asset(s) on the order line are released and they can be attached to another transfer order

The asset(s) on the order line are released, but their state remains Pre-allocated

The asset(s) on the order line are released and they can be attached to another transfer order

All assets on the transfer order are released, but their state remains Pre-allocated

A transfer order line cannot be cancelled once it is in a state of Ready for fulfillment

All assets on the transfer order are released and they can be attached to another transfer order

When transferring non-consumable assets between stockrooms, how must they be transferred?

As a single entity with a quantity of one

No more than 10% of the source stockroom's inventory

As a single entity with a quantity of one

The Stock Rule Runner scheduled job replenishes stock in a stockroom__________.

When stock is less than the threshold specified in the stock rule

By creating a purchase orders to restock from other stockrooms

By creating transfer orders to restock from other stockrooms

By notifying the stockroom manager of new transfer orders

Assets can be scanned and created in ServiceNow via the Agent mobile application in which scenarios? (Choose two.)

Create a single asset via barcode scan

Receive one or multiple assets from a purchase order

Create a single asset via barcode scan

Receive one or multiple assets from a purchase order

Create multiple assets listed on a contract PDF scan

Create a single asset via Name search

When viewing the Model Management tab of the Hardware Asset dashboard, you see that several models are reported as Match Not Found. What are potential causes of this? (Choose three.)

The content is not available from the Content Service

Something on your model form may be badly formatted

The content has not been downloaded from the Content Service

You have opted out of the Content Service

The content is not available from the Content Service

Your model form contains a good Model number, but a bad model Name

Something on your model form may be badly formatted

The content has not been downloaded from the Content Service

What is the primary goal of the Inventory tab of the Hardware Asset Management dashboard?

Show the value from maintaining inventory

Help the asset manager generate reports

Show the value from maintaining inventory

Help the stock manager process transfer orders

Show the value from bulk purchasing

Help the asset manager process purchase orders

What do certification filters define?

The percentage of tasks required for the certification to be considered complete

When the certification is performed

What fields are displayed for certification

Which features are part of the ServiceNow Mobile App? (Choose two.)

Provides end users visibility to their assigned hardware

Enables end users to log incidents for their assigned assets

Provides end users visibility to their assigned hardware

Enables reclamation of mobile devices

Provides users visibility to their disposed consumables

Enables end users to log incidents for their assigned assets

What information would you find on the End of Life tab of the Hardware Asset dashboard? (Choose two.)

New hardware assets found by audits

Consumable models up for End of Life

How do you calculate residual value?

Subtract the depreciation from the cost of the asset

Subtract the amortized value from the cost of the asset

Subtract storage and lease cost from the cost of the asset

Subtract the depreciation from the cost of the asset

Subtract the salvage value from the cost of the asset

When does an asset's lifecycle begin?

When an asset request is fulfilled

What are the four tiers of Capability Blueprint?

Trustworthy Data, Practical Management, Operational Integration, Strategic Conformance

Trustworthy Data, Lifecycle Management, Process Integration, Strategic Conformance

Trustworthy Data, Practical Management, Process Integration, Business Alignment

Trustworthy Data, Practical Management, Operational Integration, Strategic Conformance

Trustworthy Data, Lifecycle Management, Operational integration, Business Alignment

How could you quickly determine if you had the Hardware Asset Management (HAM) plugin installed on your instance?

Check for the Hardware Asset Dashboard module in the application navigator

Check for the Hardware Assets module in the application navigator

Check for the Hardware Asset Dashboard module in the application navigator

Check for the Asset application in the application navigator

Check for the Hardware Asset Management application in the application navigator

A component is considered an IT asset when you want to: (Choose three.)

Know its relationships to a business service

Track its operational information

Manage its maintenance contracts

Know its relationships to a business service

Track its operational information

Manage its maintenance contracts

What are model records?

Models are specific versions or various configurations of an asset

Models are any computer, device, software or service in the CMDB

Models directly associate configuration item (CI) classes with asset classes

Models are anything capable of being owned or controlled to produce economic value

Which of the following are functions of the model category? (Choose two.)

Model categories determine when to create assets from configuration items (Cls)

Model categories provide the link between configuration management and asset management

Model categories group consumables in the Product Catalog

Model categories determine when to create assets from configuration items (Cls)

Model categories group related assets in the Service Catalog

Model categories provide the link between configuration management and asset management

Model categories provide the link between procurement management and asset management

Which three attributes from a hardware model record are used for setting the normalized display name during hardware model normalization?

Name, Manufacturer, Model number

Name, Manufacturer, Model category

Asset tracking unit, Manufacturer, Model number

Name, Manufacturer, Model number

Name, Asset tracking unit, Model number

Asset tracking unit, Manufacturer, Model category

What plugin offers consistent, good, clean data for the company names of vendors or manufactures?

Normalization Data Services Client (com.glide.data_services_canonicalization.client)

Hardware Model Normalization (com.sn_hwnorm)

Service Catalog Scoped API (com.glideapp.servicecatalog.scoped.api)

Outbound Tracking (com.glide.outbound_tracking)

Normalization Data Services Client (com.glide.data_services_canonicalization.client)

ServiceNow CIS-HAM Practice Test 2 - Free Online Exam Prep & Questions

How does an end user determine what consumables they have consumed?

Navigate to Self-Service > My Consumables

Navigate to Self-Service > My Assets

Navigate to Asset > Hardware Asset Dashboard

Navigate to Self-Service > My Hardware Asset Dashboard

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ServiceNow CIS-HAM Practice Test 2

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ServiceNow CIS-HAM Practice Tests

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