Which applications are required to perform a blind audit of your asset inventory?

Hardware Asset Management (HAM) and ServiceNow Agent mobile app

Hardware Asset Management (HAM) and ServiceNow My Assets mobile app

Hardware Asset Management (HAM) and Software Asset Management (SAM)

ITSM Asset Management and ServiceNow My Assets mobile app

ITSM Asset Management and ServiceNow Agent mobile app

Hardware Asset Management (HAM) and ServiceNow Agent mobile app

What is the purpose of stock rules? (Choose two.)

To track stock orders from a vendor

To send notifications when a low quantity threshold is detected in a stockroom

To automatically transfer assets when a low quantity threshold is detected in a stockroom

To track stock orders from a vendor

To send notifications when a low quantity threshold is detected in a stockroom

To track stock movement between stockrooms

To send notifications when a stock shipment arrives at a stockroom

Which of an organization's assets are managed using stockrooms?

All available stock, consumable or not

All hardware and software assets

When using the HAM application, what happens when you create a new transfer order line on a transfer order?

A transfer order line task is automatically created to move the transfer order line from one stage to another

The asset(s) listed in the transfer order line are automatically transferred to the new stockroom

The transfer order line is automatically placed in a state of Ready for fulfilment

A transfer order line task is automatically created to move the transfer order line from one stage to another

A transfer order line task is automatically created to validate enough stock exists

The asset(s) listed in the transfer order line are automatically readied for shipment

Select the three main components of the data certification process. (Choose three.)

Create the certification filter

Create the certification schedule

Create the certification filter

Create the certification schedule

What information would you find on the Inventory tab of the Hardware Asset dashboard? (Choose three.)

New hardware assets found by audits

Hardware models up for end of life

Hardware nearing end of warranty

Several of your models are listed as Match Not Found on the Model Management tab of the Hardware Asset dashboard. What are the potential causes of this? (Choose three.)

The hardware model content has not yet been downloaded from the Content Service

Normalization could not match any of the three key fields in the hardware model form with a rule in the Content Service

A normalization rule for the hardware model does not exist in the Content Service

The hardware model content has not yet been downloaded from the Content Service

Normalization could not match any of the three key fields in the hardware model form with a rule in the Content Service

Your hardware model form contains a good model number, but a badly formatted model name

You have opted out of the ServiceNow Content Service

A normalization rule for the hardware model does not exist in the Content Service

When should you retire an IT asset?

At any point that it is recommended by your company-defined policies and procedures

At any point it is recommended by the HAM-defined asset policy

At any point that it is recommended by your company-defined policies and procedures

At any point it is recommended by the HAM-defined asset disposal procedure

When the Hardware Content Service Lifecycle data reports the asset is nearing end-of-service

When the Hardware Content Service Lifecycle data reports the asset is nearing end-of-life

By default, what Quick links are available on the Hardware asset overview view? (Choose three.)

Assets eligible for refresh by model category

What happens to the consumable's asset record after it has been consumed?

The record remains in the system for reporting purposes only

The record is marked inactive but remains in the system

The record state is set to in use

The record remains in the system for reporting purposes only

The record is removed from the system

After installing the Hardware Asset Management (HAM) plugin, how do you update it when new versions become available?

On your instance, filter on application updates, then click Update

The HI portal team automatically updates as new versions become available

On your instance, filter on application updates, then click Update

On your instance, filter on application updates, then request an update from HI

Run scheduled job, HAM Check for Updates, and request an update

Check the HI portal for updates and request an update

ServiceNow CIS-HAM Practice Test 3 - Free Online Exam Prep & Questions

Stockroom C has seven Bluetooth keyboards with a total value of $630. The asset manager procures two more of the same model keyboards for $360 and adds them to Stockroom C. When one of these keyboards is consumed, what is the value of the consumed Bluetooth keyboard?

Become a Premium Member for full access

Unlock Premium Member

ServiceNow CIS-HAM Practice Test 3

Question

ServiceNow CIS-HAM Practice Tests

Practice Tests